Ancestry.com Customer Service

Hacks for calling & contacting them faster, tips for common issues & reviews

Get guidance for specific issues

Contacting Ancestry.com

All Ancestry.com Contact Information
Compare Ancestry.com's phone number, email address, and help-desk.
If you'd rather chat with a real person, we partner with a company based on the West Coast that provides tech support experts 24/7. Enjoy a $1 one-week trial membership and chat with a live techician now. Get live expert help now.

Recently Reported Customer Problems

Have subscribed for several years. Early*mid July my account seems to have been lost...
I accidentally have two ancestry accounts. One has my dna results and one has paid mem...
A subscription charge I don't understand.
Question on purchasing gift kit
Had old account under IpoKee*** but could not access so I created a new account under R...
Charged for Ancestry and did not authorize
I've been having problems with my ancestral.com for months and months now but I have ag...
I've had problems with my ancestry.com for the past * months it says Problem whatever a...
My wife & I both submitted DNA samples. I get updates but none come for her. I did get...
I lost my password from long ago, want to rejoin without taking another saliva test.*Al...
Not sending any money for you to answer my query re.ancestry. What a scam. AllI want is...
I did not make a membership and I need my money back!! I was charged $** for a service...
See all reported issues

Get help with my issue

Ancestry.com Customer Reviews

I tried to access the website over the weekend as my subscription...

About Ancestry.com

आप Ancestry.com ग्राहक देखभाल देख रहे हैं, इसलिए आप शायद पहले से ही जानते हैं कि वे कौन हैं। लेकिन यह इस बात का अंदाजा लगाने में मदद करता है कि वे कितने बड़े हैं और अगर आप ग्राहक हैं तो उनका समर्थन ऑपरेशन कैसा दिखता है। Ancestry.com भी जाता है या Ancestry.com LLC, Ancestry नामों के साथ जुड़ा हुआ है। उन्हें निम्नलिखित क्षेत्रों और उद्योगों का हिस्सा माना जाता है: Information Technology, Software & Services, Internet Software & Services। Ancestry.com अपने ग्राहकों और उद्योग विश्लेषकों द्वारा private, e-commerce & marketplaces, information technology & services, internet, technology, b2c जैसे शब्दों से जुड़ा है। ग्राहकों की नज़र में उनकी प्रतिस्पर्धा, Seniornet, Genealogy.com जैसी कंपनियां हैं। वे ग्राहकों के अनुसार 1,342 लोगों को जानते हैं।

What is the affiliation between Ancestry.com and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Ancestry.com or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!