Ancestry.com Customer Service
Hacks for calling & contacting them faster, tips for common issues & reviews
Get guidance for specific issues
Available: call now & skip the wait!
If you'd rather chat with a real person, we partner with a company based on the West Coast that provides tech support experts 24/7. Enjoy a $1 one-week trial membership and chat with a live techician now. Get live expert help now.
Recently Reported Customer Problems
I canceled my account and I still got charged
I don't have an issue as such. I have a question. I wonder why you cannot add some in...
I cannot be anymore surprised, disappointed, and angry, when I see my trial membership...
I received notice that my DNA results are in. When I hit the link in a text message tha...
I received notice that my DNA results are in. But I’m having trouble accessing them. I...
I wish to cancel my subscription due to lack of time to use the database
I wish to cancel my subscription
I have the exact problem Under one account which I pay for, it shows that I don't have...
Someone using my information I did not authorized $*.** out of my debit card and I want...
You need my new E-mail address.
My account was billed before I thought my trial was over and I would like a refund.
I would like to have the two-step verification system sign-in be deactivated on my acco...See all reported issues
Get help with my issue
Ancestry.com Customer Reviews
I tried to access the website over the weekend as my subscription...
आप Ancestry.com ग्राहक देखभाल देख रहे हैं, इसलिए आप शायद पहले से ही जानते हैं कि वे कौन हैं। लेकिन यह इस बात का अंदाजा लगाने में मदद करता है कि वे कितने बड़े हैं और अगर आप ग्राहक हैं तो उनका समर्थन ऑपरेशन कैसा दिखता है। Ancestry.com भी जाता है या Ancestry.com LLC, Ancestry नामों के साथ जुड़ा हुआ है। उन्हें निम्नलिखित क्षेत्रों और उद्योगों का हिस्सा माना जाता है: Information Technology, Software & Services, Internet Software & Services। Ancestry.com अपने ग्राहकों और उद्योग विश्लेषकों द्वारा private, e-commerce & marketplaces, information technology & services, internet, technology, b2c जैसे शब्दों से जुड़ा है। ग्राहकों की नज़र में उनकी प्रतिस्पर्धा, Seniornet, Genealogy.com जैसी कंपनियां हैं। वे ग्राहकों के अनुसार 1,342 लोगों को जानते हैं।
What is the affiliation between Ancestry.com and GetHuman?
GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Ancestry.com or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.