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Icelandair Customer Service
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FAQ
Updated
May 3, 2024
Icelandair Customer FAQ
Top Answers & How-to Guides
What is Icelandair's Phone Number?
The question we are asked most often is about how to talk to Icelandair customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
What are the frequent flyer benefits for Icelandair passengers?
Icelandair offers a comprehensive frequent flyer program called Saga Club that provides numerous benefits for its passengers. As a...
Ask any question you have about Icelandair customer service, get an answer now.
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Contact Icelandair customer service
Reservations
How Do I Change My Name on My Reservation with Icelandair?
If you purchased a ticket from Icelandair with the wrong name, you have to change the name on your reservation or you will not be able...
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Baggage Allowance
What is the baggage allowance on Icelandair flights?
Icelandair offers a generous baggage allowance for its flights. The allowance varies depending on the fare type and destination. For...
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Pets on Board
Can I bring my pet on board with me?
Yes, Icelandair allows passengers to bring their pets on board, subject to certain conditions. Small cats and dogs, weighing no more...
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Flight Policies
What is Icelandair's policy on flight cancellations and delays?
Icelandair understands that flight cancellations and delays can be frustrating, and we strive to provide our passengers with the best...
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What is Icelandair's policy on unaccompanied minors?
Icelandair has a comprehensive policy in place for unaccompanied minors (UMs) traveling on their flights. Children aged 5 to 11 must...
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Visa Requirements
Do I need a visa to travel to Iceland?
No, you do not need a visa to travel to Iceland if you are a citizen of the Schengen Area or the European Economic Area (EEA). Citizens...
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In-flight Entertainment
What types of in-flight entertainment does Icelandair offer?
Icelandair offers a wide range of in-flight entertainment options to enhance your travel experience. Passengers can enjoy a personal...
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Special Meals
Can I request special meals for my flight?
Yes, you can request special meals for your Icelandair flight. The airline offers a range of special meal options to accommodate various...
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Payment Methods
What are the accepted forms of payment when booking with Icelandair?
When booking with Icelandair, you can conveniently pay using various forms of payment. The accepted methods include credit cards issued...
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Seat Upgrades
Can I upgrade my seat to a higher class?
Yes, Icelandair allows passengers to upgrade their seat to a higher class. Upgrades are subject to availability and can be requested...
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Frequent Flyer Benefits
What are the frequent flyer benefits for Icelandair passengers?
Icelandair offers a comprehensive frequent flyer program called Saga Club that provides numerous benefits for its passengers. As a...
Read more
Help me with my Icelandair customer service issue
Ask any question you have about Icelandair customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Icelandair
Reservations
Baggage Allowance
Pets on Board
Flight Policies
Visa Requirements
In-flight Entertainment
Special Meals
Payment Methods
Seat Upgrades
Frequent Flyer Benefits
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All Companies
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Icelandair Customer Service
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FAQ
Updated
May 3, 2024