SafeLink Phone Number

Calling SafeLink customer service faster by GetHuman

800-378-1684
Customer service
Current Wait: 21 मि (20m avg)
Hours: Mon-Sat 8am-10pm, Sun 8am-7pm EST; best time to call: 8:05am
Get to a live person fastest: 1 दबाएँ, तब तक 0 दबाते रहें जब तक कि आप स्थानांतरित न हों
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Reasons customers like you called recently

Hotspot isn't working
Can I pay my phone bill here*Or how can i talk to a live person
i need to see if its time to recertify
I am not a customer but I want to be I used to have qlink and I don't anymore and since...
Trying to check the status of my client's safelink enrollment. I don't have his enrollm...
Has my account been renewed for an additional year?
I am trying to renew my lifeline with safelink. Has it been renewed or not?
My safelink no is off they said I need to re apply so when I did they said I had to wai...
I lost my minutes why I had *** minutes on the **th of this month now I'm down to ** mi...
I have s Safelink Cell Phone that at some point is going to be deactivated due to a pro...
I received my SIM card in the mail but my previous phone from you all had been stolen t...
Who are you? And what are you talking about? ?
My fiance had got approved and the lady who did the service said that she would have a...
Trouble getting my byop service activated
I was trying to see if my dad qualifies for a free phone
See more recent reasons for calling

Help me with my issue

How to call SafeLink

Our Editor's Notes on SafeLink's Phone-Based Customer Care

SafeLink, also known as SafeLink Wireless, is a mobile phone service and a subsidiary of TracFone. Unlike some of TracFone's other companies, Safelink Wireless is a provider of Lifeline Support Services, a government program that provides free and low-cost telecommunications and Internet service to low-income households.

Why do People Call SafeLink Customer Service?

People call SafeLink customer support for a range of reasons, including:

  • Checking eligibility for service
  • Enrolling in the program
  • Technical support
  • Changing service plans
  • Ending service

When Can I Call SafeLink Customer Support?

If you want to enroll in SafeLink or have questions about your plan, including the need to make plan changes, call SafeLink Monday through Saturday, 8:00 am to 10:00 pm Eastern time. Sunday hours are 8:00 am through 7 pm Eastern time.

SafeLink offers technical support seven days a week from 8:00 am to 12:00 am Eastern standard time.

Tips for Calling SafeLink Customer Support

There are several things you can do to make your call to SafeLink more successful:

  • Be sure to call the correct department. SafeLink technical support has a dedicated number, as does the enrollment and plan change department.
  • If you are already a SafeLink customer, the company asks that you have your serial number or Safelink Wireless phone number handy so that the customer service representative who takes your call can look up your account.
  • Have a pen and paper handy so that you can take notes during your call. You may need this information if you have to get back in touch with SafeLink regarding your concern.

How do Customers Feel About Their Calls to SafeLink Customer Support?

As is true with many companies, there seems to be a range of customer opinions regarding the quality of phone-based customer service provided by SafeLink. Some customers appear to be satisfied by the solutions and technical support offered by SafeLink while others have complaints.

The most common complaint is that representatives are often poorly trained and unable to respond to unique issues. Some claim that the agents are speaking from a script and seem unable or unwilling to address customer concerns.

Another concern is the transferability of SafeLink service to unlocked phones. Some customers experience frustration with technical support's inability to assist when the customer has difficulty getting their service to work with a device that they already own or have recently purchased.

One issue that is unique to SafeLink and other providers of LifeLine phone service is that people must qualify for the program. This means that an applicant must provide SafeLink with proof of eligibility, such as a copy of a benefits card, to SafeLink before receiving a phone or switching on service. In addition, SafeLink customers must recertify periodically to retain their LifeLine benefits.

Unfortunately, some customers complain that SafeLink doesn't process their documentation for enrollment in a careful or timely manner. This can cause delays in qualifying for service or getting one's enrollment recertified.

What Kind of Issues Can SafeLink Customer Service Resolve?

SafeLink technical support and customer service can resolve many issues that mobile phone customers encounter. Representatives can qualify and enroll you for the service, help you understand the plans available to you, and assist with any questions that you may have.

If you are having problems with your phone, SafeLink technical support can assist with diagnostics and direct you on getting your phone repaired or replaced. Should your phone repair or replacement, you will need to send or take your phone to a SafeLink center.

What Can I do If I am Unhappy With my Call to SafeLink?

If you call SafeLink technical support or customer service and you can't get your issue resolved, don't give up. There are several things that you can do to resolve your situation.

First, though, it is a good idea to write down what happened during your original call. Next, describe what you are calling SafeLink about and how you would like your case to be resolved. Having this information in front of you when you call back can be helpful in keeping your conversation on point.

Next, call back: Explain to the representative that you've called before and what happened on that call. Refer to your notes and describe your situation and what you'd like to happen. Keep in mind that representatives have different levels of experience and training. The next representative you speak to may be able to provide a resolution simply because he or she has a better understanding of how SmartLink and its phones operate.

Another option is to engage in live chat over the SmartLink website. Initially, your request will be responded to by a bot. The bot can provide simple answers to your questions, but can also direct you to a live agent. One advantage to live chat is that

Finally, if you find that neither live chat nor phone support has resolved your problem, you can send a letter via postal mail to the company's Oregon office.

Customer Number 800-378-1684 - by the Numbers

डायल करने के लिए फोन नंबर800-378-1684
कॉल-बैक उपलब्ध हैहाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटेसोम-शनि 8 am-10pm, सूर्य 8 am-7pm EST
डायल करने का सबसे अच्छा समयसुबह 8:05 बजे
एक इंसान को फोन भूलभुलैया नेविगेट1 दबाएँ, तब तक 0 दबाते रहें जब तक कि आप स्थानांतरित न हों
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें21
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, चैट, वेब, ईमेल
संचार की गुणवत्ता74%
मदद की गुणवत्ता39%
ग्राहक वोट64,738
अंतिम अद्यतन जानकारीMon Oct 19 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

SafeLink's Best Toll-Free/800 Customer Phone Number

यह SafeLink का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण SafeLink एजेंट के लिए सही है। यह फ़ोन नंबर SafeLink का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 338,994 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 800-378-1684 कॉल का जवाब देती हैं, उनमें Lost or Broken Phone, Check Application Status, Device Support, Activate Account, Technical Support और अन्य ग्राहक सेवा मुद्दे शामिल हैं। SafeLink कॉल सेंटर जिसे आप कॉल करते हैं उसमें California, Georgia, India से कर्मचारी हैं और ग्राहकों के अनुसार Mon-Sat 8am-10pm, Sun 8am-7pm EST खुला है। कुल मिलाकर, SafeLink के पास 4 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि SafeLink प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting SafeLink - by phone or otherwise

जबकि 800-378-1684 SafeLink का सर्वश्रेष्ठ टोल-फ्री नंबर है, उनके संपर्क में आने के कुल 7 तरीके हैं। अन्य SafeLink ग्राहकों के अनुसार उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके समस्या निवारण विभाग के लिए उनके 800-867-7183 फोन नंबर पर कॉल करना। कॉल करने के अलावा, ग्राहकों की मदद के लिए अगला पसंदीदा विकल्प समस्या निवारण के लिए 800-867-7183 के माध्यम से है। यदि आपको लगता है कि यह जानकारी गलत है या SafeLink से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for SafeLink.

What is GetHuman's Relationship to SafeLink?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like SafeLink. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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