Domino's Pizza Phone Number

Domino's is an international pizza chain with franchised and company-owned stores. While some stores offer the option of dining in, Domino's is best known for its pizza delivery service. Because Domino's serves so many customers each day, it's not at all surprising that the company gets a lot of customer service requests.

Why do People Call Domino's?

People call Domino's customer service for a range of reasons, including dissatisfaction with order delivery or accuracy, issues with food quality, or questions about food ingredients. Those who call Domino's corporate headquarters often do so after a local store fails to provide appropriate service.

What are Your Best Options for Contacting Domino's Customer Service?

If you have a complaint or concern, it is best to contact the local Domino's store from which you placed your order. Domino's does hire customer service representatives to work in its stores, so when you call, you'll be talking to someone whose job it is to handle customer requests.

One main advantage of calling your local store is that staff is in a better position to immediately address your concerns, such as by issuing a refund or replacing an item that was poorly or inaccurately prepared. Corporate representatives will have to contact your store to facilitate these resolutions anyway.

However, if the store manager is uncooperative, or you are not satisfied with the service provided, you can escalate the matter to Domino's corporate offices.

How do Consumers Feel About Domino's Phone Customer Service?

As is true for many businesses, customer sentiment about Domino's customer service is mixed. It should be noted, however, that many of the complaints are about the behavior of local store managers, owners and staff, not corporate-level customer service.

Complaints usually revolve around a store's failure to address mistakes in preparing food as ordered and delivery delays that result in food becoming cold. Some customers feel that the service they receive is insensitive or unhelpful. However, other people report positive experiences.

Domino's Customer Service & The Media

One area in which Domino's customer service excels is in responding to requests on Twitter. A few years ago, industry publications reported that Domino's had a policy of responding to customer tweets within 30 minutes. The company has also received praise for its skillful handling of customer suggestions and complaints.

What Can Be Accomplished with Comcast Phone-Based Customer Service?

When calling Domino's store-based customer service, you can expect to accomplish the following:

• Advise the store of order mistakes and problems
• Receive updated delivery status and times
• File a complaint about service from a driver or store employee
• Discuss problems with food quality

When calling Domino's corporate customer service, you can do the following:

• Escalate a complaint that has not been addressed at the store level
• Inquire about loyalty point program issues
• Resolve gift card issues
• Ask about food ingredients

The best way to ensure that you have a positive experience when calling Domino's is to ensure that you contact the store first for problems with that particular store. If you have a corporate-level concern, such as an issue with a loyalty program or gift card, call the corporate customer service line.

What if Calling Domino's Telephone Customer Service Doesn't Work?

If you are unable to resolve your issue with Domino's via phone-based customer service, take a moment to consider your options and develop a new strategy. In many cases, you will be able to resolve your issue if you try a different approach.

Before contacting Domino's again, take a few minutes to collect yourself. Then, write or type out what happened during your last call. You might also want to write down your desired goals: Do you want a refund? A replacement? An adjustment to your gift card or loyalty points balance? Having these in front of you during a call can help you keep the conversation on track.

Here are some other tips for resolving issues with Domino's customer service:

• If you are dealing with a store-level complaint, call back and ask when the manager will be in. Call at that time and explain the situation to him or her.
• Consider visiting the store in-person. Sometimes this approach is more effective than trying to resolve matters by phone.
• If Domino's corporate-level customer service reps can't help you, try calling back an hour or so later. A different representative may be able to provide a suitable resolution.
• Try contacting Domino's via the email form on its website.
• Reach out over Domino's social media platforms, including Facebook and Twitter.

Using email or social media to contact customer service has the benefit of providing you with a log of your communications. This can prove useful if you continue to have difficulties with Domino's and need proof of your efforts, or promises made by Domino's, in your quest for a resolution.