My Galaxy J* has a cracked screen so i can't enter debugging mode to get my contacts...

GetHuman-deadleve's Device Support issue with Samsung from July 2019

Help with my Samsung issue
First: share to improve GetHuman-deadleve's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-deadleve may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
The issue in GetHuman-deadleve's own words
My Galaxy J* has a cracked screen so i can't enter debugging mode to get my contacts. **I was able to use gsmflasher to bypass frp and enter download mode but Android Data Extraction does not work for the Galaxy J series.**Is there a developer tool i can use to get my contacts?
GetHuman-deadleve did not yet indicate what Samsung should do to make this right.
I have an issue with Samsung too
How GetHuman-deadleve fixed the problem
We are waiting for GetHuman-deadleve to fix the problem and share the solution with the rest of us customers.
Please help with my Samsung issue
Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
यह ईमेल पता मान्य नहीं है


Device Support issue
Reported by GetHuman-deadleve
Jul 4th, 2019 - a mon ago
I have an issue with Samsung too
Not resolved
Seen by 2 customers so far
Similar issue to 3689 others
0 customers following this
GetHuman-deadleve started working on this issue
Jul 4th 8:04pm