Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-felixaro may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
Top Tip from another customer
For most issues that have to do with a cell phone manufacturer or the actual device usually results in you calling in.
The issue in GetHuman-felixaro's own words
Pre-ordered a Samsung Galaxy S** order * DY*HM**N**I have Samsung financing and I received and email saying that my account could not be charged. I then contacted the TD-Bank who finances Samsung accounts and they told me that there was nothing wrong with my account. next I tried using two of my credit cards both failed. when I call ***-***-**** they said that I had to call e-commerce at ***-***-****, that is a Google support number not Samsung. can someone actually help me?
GetHuman-felixaro did not yet indicate what Samsung should do to make this right.
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