Trying to send an email on the site (re billing and the fact that, even after providing...

GetHuman-alsok's नवंबर २०१८ से OptumRx ग्राहक सेवा जारी

9 दृश्य | 397 समान | 0 अनुसरण कर रहा है
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The issue in GetHuman-alsok's own words
Trying to send an email on the site (re billing and the fact that, even after providing new insurance details to agent when refilling a Rx in *****, my new order arrived with a billing page containing my old job*coverage details)!*So anyway, I tried several times to click the “attachments” link but did not see any of my photos of new cards appear* then also tried the link — tried to input a Dropbox link to share a photo page of new insurance cards. All seemed to be well until I clicked Send but nothing happened! I did not get a confirmation of any sort that my email had been sent, that anyone would reply or get back to me etc. **Can you please forward this:*Hello**I noticed that you are still billing my old insurance through SBRPSC. I tried telling this to the agent who helped me refill bupropion on Nov ** but apparently it did not go through.**My new insurance was effective on *******.**Click here to download my new insurance details:**https:**www.dropbox.com*s*so*c**er*l*pchl*new%**insurance.docx?dl****Thank you.

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OptumRx

ग्राहक सेवा मुद्दा
Reported by GetHuman-alsok
नव. २६, २०१८ - ३ वर्ष पहले
Fixed
अब तक 9 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 397 अन्य के लिए
0 इसके बाद ग्राहक
Items needed
खाते पर नाम
बिल भेजने का पता
जन्म की तारीख
सामाजिक सुरक्षा संख्या
फ़ोन नंबर

Timeline

GetHuman-alsok ने इस मुद्दे पर काम करना शुरू कर दिया
नव. २६, २०१८ १२:१९रात
GetHuman-alsok पुष्टि की समस्या तय हो गई है। हुर्रे!
नव. २६, २०१८ १२:२०रात