I purchased * pairs of pants from Macy's while visiting my son in Gilbert, AZ I live...

GetHuman3227991's customer service issue with Macy's from July 2019

Help with my Macy's issue
The issue in GetHuman3227991's own words
I purchased * pairs of pants from Macy's while visiting my son in Gilbert, AZ I live *** miles from the nearest macy's. the pants fit while trying them on in the store but after wearing them for no more than ** minutes they stretched out of shape and are too big..I wan't to return them by mail to avoid a *** mile round trip. i have called customer service, did a live chat with Macy's and called the store and no one is able to help me. They can't send me a shipping label. They don't know where I should send them and don't know how to do an exchange for a smaller size. extremely poor customer service.
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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Macy's

Customer service issue
Reported by GetHuman3227991
Jul 11th, 2019 - a mon ago
I have an issue with Macy's too
Fixed
Seen by 6 customers so far
Similar issue to 2063 others
0 customers following this
Items needed
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Name on the order
Timeline
GetHuman3227991 started working on this issue
Jul 11th 12:44am
GetHuman3227991 confirmed the issue is fixed. Hooray!
Jul 13th 3:07pm
GetHuman3227991 confirmed the issue is fixed. Hooray!
Jul 14th 4:13pm