LinkedIn Customer FAQ

If your LinkedIn account has been restricted and verification could not be completed after uploading your ID, it may be due to various reasons. Make sure that the ID is clear and legible, with all required information visible. If you've followed the steps accurately but are still facing issues, there may be further circumstances affecting your account. The most effective approach is to follow the recovery process again and ensure all details are correctly submitted. Keep an eye on any communications from LinkedIn regarding your account status.

If your LinkedIn profile has been hacked, we recommend that you secure your account immediately. Change your password to something strong and unique. Also, enable two-step verification for added security. Review your account activity for any unauthorized changes and report the incident to LinkedIn through the appropriate channels. Follow the guidelines to recover your account and protect your personal information.

There may be specific requirements or formats for the documents you're trying to upload. Ensure that they meet the guidelines set by the verification company. Sometimes, the issue could be with the file type or size. If everything appears correct, it might help to try submitting the documents again after some time, as there may be temporary technical issues.

If you are locked out of your LinkedIn account and prefer not to use biometrics, you can try recovering your account using your email address or phone number associated with your account. Follow the prompts for account recovery, and LinkedIn will guide you through the steps to regain access. If there are any further verification questions, answer them to the best of your ability.

If you're unable to access your account and encounter issues with the verification process, make sure you follow the instructions provided during the verification step carefully. If you've already submitted a request and it's not being accepted, you may need to wait a bit before trying again. Ensure that any information you provide during the verification is accurate and matches what's on your account. Keep an eye out for any emails from LinkedIn regarding your request.