My Samsung galaxy S* was stolen by a guy. When I recovered my phone he put a google loc...
GetHuman2019350's customer service issue with Google from January 2019
Help with my Google issue
First: share to improve GetHuman2019350's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2019350 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2019350 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman2019350's own words
My Samsung galaxy S* was stolen by a guy. When I recovered my phone he put a google lock. I have a proof of purchase, police report and everything else to prove that it is my phone. Since google lock is so secure noone can unlock it. I am paying for insurance every month and they cant help either. I am going through a very hard financial situation. The police officer suggested me to contact google. You are my last resort. Please help me resolve my problem.Please let me know what kind of information and documents are required to get my phone unlocked. Please help me.*I got my phone back on Dec ** .its almost a month now and i cannot still use the phone I paid for.I shud get some fairness.
GetHuman2019350 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman2019350 fixed the problem
We are waiting for GetHuman2019350 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.