I have an iPhone X and it will not sound on lock screen for messages. *nd level tech s...
GetHuman898942's customer service issue with AppleCare from July 2018
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The issue in GetHuman898942's own words
I have an iPhone X and it will not sound on lock screen for messages. *nd level tech support had me reset as new phone and then the messaging sounds worked. As soon as I restored backup it stopped working.
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