Toll-free·Calls Customer Service·Most popular Lancome number
Q:
How do I talk to a live human at Lancome?
A:Calling this Lancome number should go right to a real human being
Q:
Does Lancome offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-12am EST.The least busy day is Monday, and the most busy day is Thursday. Details
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Lancome phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Lancome number should go right to a real human being
In fact, much of this information on this page is superfluous because this Lancome phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Lancome operates the call center for this 800-526-2663 phone number Mon-Fri 8am-12am ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 175 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Lancome phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Lancome staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Lancome is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 175 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call Lancome
In summation, the best day to call Lancome is Monday.In this case, it's a no-brainer. Monday is not only the least busy day for calling this Lancome number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Lancome
If you have time to do a bit of reading before you call Lancome, we recommend you read over some of our problem-specific articles.
No, Lancome does not test its products on animals. As a brand committed to both quality and ethics, Lancome ensures that all its products are not only safe and effective but also cruelty-free. Since 1989, Lancome has chosen to no longer conduct animal testing on its finished products, and only uses alternative testing methods that are validated by regulatory authorities where required by law. This commitment is upheld globally and applies to all Lancome products, including skincare, makeup, and fragrances. Lancome's dedication to animal welfare is reflected in its membership with the "Leaping Bunny" program, which certifies that no animal testing is conducted at any stage of product development. Choosing Lancome means choosing beauty products that are both glamorous and compassionate.
At Lancome, our best-selling products are known for their exceptional quality and remarkable results. Our customers absolutely adore our Advanced Génifique Youth Activating Serum. This award-winning, anti-aging serum is infused with probiotic extracts, leaving the skin looking radiant, firm, and youthful. Another best-seller is our iconic Hypnôse Drama Mascara. This high-volume mascara provides instant drama and intense lash definition, giving your eyes a captivating look that lasts all day long. Additionally, our Teint Idole Ultra 24H Long Wear Foundation is highly sought after. This foundation delivers flawless, buildable coverage with a matte finish, ensuring a comfortable and long-lasting wear for up to 24 hours. These coveted Lancome products consistently leave our customers feeling beautiful and confident, making them the top favorites amongst our wide range of exceptional offerings.
Lancome offers a hassle-free return policy for customers unsatisfied with their purchased products. If you are not completely content with your Lancome purchase, you may return it within 30 days from the date of delivery. The product must be in its original packaging, unused, and accompanied by the original proof of purchase. Returns made through the official Lancome website or by contacting customer service are eligible for a full refund. For items purchased at Lancome counters or retailers, returns are subject to their respective store policies. Please note that shipping fees are non-refundable, and Lancome does not accept returns of samples or promotional items. Remarkably, Lancome stands behind its commitment to customer satisfaction and aims to fulfill all return requests promptly and efficiently.
Click the link above to get answers to just about any Lancome customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Lancome Customer Service Contacts
There are of course other ways to contact Lancome customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Lancome customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Lancome's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lancome agent. This phone number is Lancome's best phone number because 1,050 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-526-2663 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Lancome first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Lancome has 1 phone number. It's not always clear what is the best way to talk to Lancome representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Lancome. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Lancome. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.