Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · ग्राहक सेवा
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Macy's rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

Never received my order. I paid for express shipping it’s been more then the waiting period
Call me.. can't do this anymore...call me Macy's is a nightmare
Need to make a return i have called many times but no call back or redpince
My order still says processing since April **
Hi my order number is **********. I ordered it yesterday but a coupon came out today fo...
I sent an online return weeks ago and haven’t been credited!!!
My order said shipped a week ago but has not arrived, please advise me as to when I can...
I visited your Macy's store in Baton Rouge, Louisiana On April **th ****. I purchases C...
Missing an order!**Never received
Double charged for purchase.
I put the wrong address on my order
I purchase a face wash, and could not use my rewards!
My husband has a Macy Star Rewards American Express card . He is in hospital and I am...
It has been over a month and ai have not received my refund.
Hv not received *-day delivery order. I returned a size *.* for a size *
More customer issues

Help me with my issue

Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
800-289-6229
ग्राहक सेवा
10 मि770
888-257-5949
उपभोक्ता उत्पाद सुरक्षा आयोग
2 मि81
800-264-0069
कार्यकारी ग्राहक सेवा
38 मि148
212-494-3000
कॉर्पोरेट कार्यालय
10 मि360
customerservice@macys.com
ग्राहक सेवा
<10 hrs206
877-887-8781
कार्यकारी ग्राहक सेवा
38 मि110
Online Help
ग्राहक सेवा
<39 hrs268
facebook.com/Macys?v=wall
ग्राहक सेवा
2 मि369
https://twitter.com/macys
ग्राहक सेवा
2 मि343

Does GetHuman work with Macy's?

GetHuman does not work directly with Macy's's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!