Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · ग्राहक सेवा
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Macy's rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

Macys has a policy that they honor the lowest price on lines. I took screenshots which...
Change of Address: From: **** Tidewater Ave. Rio Grande, NJ ***** to ** Canterbury Way...
I need to return an item I purchased on line. How can I do that? I would come to the st...
Re Order *********** placed on ********. Expected delivery was *******. Still have not...
I received a sofa with legs that don't fit and now I have been told I will not be able...
Macy credit card statement
I have purchased all the furniture for my home at Macy's and I tried to file one thing...
I attempted to get a copy of my current statement, by e-mail, or otherwise so I could p...
I placed an order with Macy's (Order ***********). It arrived in multiple shipments* h...
I need faster shipping on order number **********. The order has not shipped yet.
I ordered my daughter * pair of shoes for Christmas. I received one pair on *******. Th...
Order incomplete. Only sent *** quantity.
Have ot received the item order in November
Re: Order *********** placed on ******** as it was listed as a Black Friday special. I...
I ordered online, paid for the order with my Visa card then when I picked it up the cle...
More customer issues

Help me with my issue

Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
ग्राहक सेवा
10 मि770
उपभोक्ता उत्पाद सुरक्षा आयोग
2 मि81
कार्यकारी ग्राहक सेवा
38 मि148
कॉर्पोरेट कार्यालय
10 मि359
ग्राहक सेवा
<10 hrs205
कार्यकारी ग्राहक सेवा
38 मि109
Online Help
ग्राहक सेवा
<39 hrs267
ग्राहक सेवा
2 मि368
ग्राहक सेवा
2 मि342

Does GetHuman work with Macy's?

GetHuman does not work directly with Macy's's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!