NPower Customer Service

Phone Number & Contact Info

NPower's Best Phone Number

+44 800 073 3000
Calls Customer Service·Most popular NPower number
Q:

How do I talk to a live human at NPower?

A:Follow prompts
Q:

Does NPower offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat 8am-6pm EST. The least busy day is Monday, and the most busy day is Tuesday. Details
Q:

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this NPower phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Follow prompts

What are the hours and when should I call?

NPower operates the call center for this +44 800 073 3000 phone number Mon-Fri 8am-8pm, Sat 8am-6pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 322 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this NPower phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like NPower staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call NPower is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 322 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call NPower

In summation, the best day to call NPower is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that NPower staffs the call center well on Monday.

Why Customers Call NPower

If you have time to do a bit of reading before you call NPower, we recommend you read over some of our problem-specific articles.

What is NPower?

NPower is a nonprofit organization that provides free technology training and job placement assistance to young adults from underserved communities. Our mission is to empower these individuals with the skills and resources needed to enter and succeed in the tech industry. We offer comprehensive training programs in areas like coding, cybersecurity, and digital marketing. Through hands-on workshops, industry-recognized certifications, and mentorship opportunities, NPower equips students with the knowledge and confidence to pursue rewarding careers in technology. Upon program completion, we also connect graduates with our extensive network of corporate partners, increasing their chances of securing well-paying jobs. NPower aims to bridge the digital divide and create pathways to economic prosperity for young adults who may face barriers to entry in the tech field.

Is NPower available for businesses?

Yes, NPower is available for businesses. NPower offers tailored solutions for both small and large businesses. Our services include IT training and consulting, helping businesses to develop and upskill their employees in areas such as cybersecurity, coding, and digital marketing. Our programs are designed to improve technology literacy and provide businesses with the tools they need to succeed in a digital world. NPower also offers specialized support for non-profit organizations, helping them to leverage technology effectively to achieve their missions. By partnering with NPower, businesses gain access to our expert trainers, industry connections, and ongoing support to enhance their technological capabilities and drive growth. Together, we can empower businesses and their employees to thrive in today's competitive marketplace.

How does NPower work?

NPower is a non-profit organization that empowers young adults from underserved communities with technology training and career development opportunities. The program follows a holistic approach to bridge the digital divide and create pathways to economic prosperity. NPower offers free technology certifications, including IT Support and Cybersecurity, coupled with professional development and mentorship. Participants undergo rigorous training, sharpening their skills through hands-on experience and practical knowledge. NPower partners with industry leaders to ensure the curriculum aligns with industry needs, increasing graduates' employability. They also provide job placement assistance, connecting graduates with internships and full-time career opportunities. By equipping young adults with the necessary technical skills and professional support, NPower aims to create a diverse and inclusive workforce, enabling them to thrive in the digital economy.

Top NPower customer service problems

Click the link above to get answers to just about any NPower customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More NPower Customer Service Contacts

There are of course other ways to contact NPower customer service besides the phone. Below we list the best ones, by medium.

NPower Customer Help Desk / Web Support

npower.com - Customer Service
Online customer service support
As a last, sometimes only, resort- NPower customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is NPower's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NPower agent. This phone number is NPower's best phone number because 1,932 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 800 073 3000 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call NPower first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, NPower has 1 phone number. It's not always clear what is the best way to talk to NPower representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for NPower. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like NPower. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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