Toll-free·Calls Billing·Most popular LabCorp number
Q:
How do I talk to a live human at LabCorp?
A:Follow prompts
Q:
Does LabCorp offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-5pm EST.The least busy day is Tuesday, and the most busy day is Monday. Details
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes and 5 seconds.The longest hold times are on Friday, and the shortest are on Tuesday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this LabCorp phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Follow prompts
Below are some clips we've found from LabCorp's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Labcorp. Please listen carefully as our menu op options have changed.
If you're calling for parentage testing, press one.
Thank you for calling Laboratory Corporation of America.
Your call may be monitored and recorded for quality assurance.
If you know your party's extension, please say extension or press one."
Excerpt from a call with LabCorp
Friday, January 5, 2024 11:01 PM
They may ask you to enter information with the dial pad
"If you know your party's extension, please Please enter the five digit extension of the party you would like to reach."
Excerpt from a call with LabCorp
Wednesday, February 7, 2024 7:44 PM
They may ask you to say or enter information
"Thank you for calling Labcorp. Please listen carefully as our menu options have changed.
If you're calling for parentage testing, press one.
Thank you for calling Laboratory Corporation.
Of America. Your call may be monitored and recorded for quality assurance.
Please press one or say yes, or please press two or say no."
Excerpt from a call with LabCorp
Monday, April 22, 2024 2:01 PM
What are the hours and when should I call?
LabCorp operates the call center for this 888-522-2677 phone number Mon-Fri 8am-5pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 1,423 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this LabCorp phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like LabCorp staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call LabCorp is Tuesday.The most busy day to call is Monday, which averages 11% more phone calls by comparison.Again, this is based on a sample of 1,423 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Quietest
Wed
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday, which is 1106% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
Mon
Tue
Shortest
Wed
Thu
Fri
Longest
The best time to call LabCorp
In summation, the best day to call LabCorp is Tuesday.In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this LabCorp number, but it is also the day with the shortest hold times.
Why Customers Call LabCorp
If you have time to do a bit of reading before you call LabCorp, we recommend you read over some of our problem-specific articles.
Yes, LabCorp accepts insurance. As a leading healthcare diagnostics company, LabCorp understands the importance of affordable and accessible healthcare services. They have established contracts and partnerships with various insurance providers to enable patients to utilize their insurance coverage for their lab tests and other medical services. LabCorp collaborates with a wide network of insurance plans, including major national providers and regional healthcare networks. Patients are encouraged to verify the specific details of their insurance coverage directly with their insurance provider to confirm whether LabCorp is an in-network provider and to understand any applicable deductibles or co-pays. By accepting insurance, LabCorp aims to support patients in accessing high-quality laboratory testing services while minimizing their out-of-pocket expenses.
Yes, you can conveniently schedule an appointment with LabCorp online. LabCorp offers an easy-to-use online appointment scheduling system, allowing you to book your desired appointment time at your convenience. To schedule online, simply visit LabCorp's website and navigate to the appointment scheduling page. From there, you can choose your preferred location and select a date and time that suits you best. This online scheduling process eliminates the need for phone calls or in-person visits, saving you time and effort. Moreover, LabCorp ensures the accuracy and reliability of online appointments, ensuring a smooth and efficient experience for all customers. Schedule your LabCorp appointment online today for a hassle-free laboratory testing experience.
LabCorp offers a wide range of tests to meet various healthcare needs. They provide comprehensive testing in categories like clinical chemistry, hematology, microbiology, molecular biology, and toxicology. LabCorp offers tests to diagnose and monitor conditions such as diabetes, cardiovascular diseases, infectious diseases, and cancer. They also provide testing for drug and alcohol screenings, genetic testing, and tests related to women's health, including Pap smears and hormone level evaluations. LabCorp's extensive test menu caters to both individuals and healthcare providers, ensuring accurate and timely diagnostic information. Additionally, their advanced testing capabilities and partnerships with leading research institutions allow for continuous expansion of their test offerings, ensuring they stay at the forefront of diagnostic testing.
Click the link above to get answers to just about any LabCorp customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to LabCorp, and their purpose. Are any of these similar to the reason you are trying to call?
Checking test results: "I was calling to get my results, they're not showing up online or at my doctor's office."
- From a call lasting 8m 47s , Apr 30, 2024 6:30 PM
Missing test results: "I never got my results and my doctor hasn't gotten the results either, so there's obviously something wrong."
- From a call lasting 13m 2s , Apr 24, 2024 7:42 PM
Inquiry about test requirements: "What are the prerequisites for this h pylori breath test - do I need to fast or are there any other requirements?"
- From a call lasting 6m 23s , Apr 23, 2024 3:39 PM
Safety concern reported: "There was a safety concern with a Labcorp driver running a red light."
- From a call lasting 4m 31s , Apr 9, 2024 2:14 AM
Reporting unsafe driving incident: "I witnessed a car almost causing a head-on collision by running a red light, followed by a LabCorp vehicle doing the same."
- From a call lasting 3m 19s , Apr 9, 2024 2:08 AM
Reporting rude staff: "I would like to report one of your employees that was extremely rude to us today."
- From a call lasting 7m 49s , Apr 5, 2024 10:42 PM
Billing inquiry: "I don't understand why there are so many tests being charged for."
- From a call lasting 6m 55s , Apr 5, 2024 5:49 PM
Inquiry about lab report: "I was emailed part of the lab report and was told the rest would be emailed to me, just checking if it's done yet."
- From a call lasting 5m 35s , Apr 5, 2024 11:58 AM
Email not received: "I haven't received the lab results via email despite being told they were sent."
- From a call lasting 13m 18s , Apr 4, 2024 4:44 PM
View daughter's test results: "I added my daughter to my account to view her test results, but it's not working."
- From a call lasting 8m 41s , Apr 4, 2024 4:29 PM
More LabCorp Customer Service Contacts
There are of course other ways to contact LabCorp customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- LabCorp customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is LabCorp's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a LabCorp agent. This phone number is LabCorp's best phone number because 24,342 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-522-2677 include I need my results, I need to change my appointmen, I need to dispute my results, I have a billing error and other customer service issues. The LabCorp call center that you call into has employees from California and is open Mon-Fri 8am-5pm ET according to customers. In total, LabCorp has 1 phone number. It's not always clear what is the best way to talk to LabCorp representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for LabCorp. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like LabCorp. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.