US Citizenship & Immigration Service (USCIS) Phone Number

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800-375-5283
Customer service
Current Wait: 20 मि (9m avg)
Hours: Mon-Fri 8am-6pm EST; best time to call: 8:15am
Get to a live person fastest: अंग्रेजी के लिए 1 दबाएं, फिर "मेरी बायोमेट्रिक्स नियुक्ति को फिर से करें" कहें, फिर "बायोमेट्रिक्स" कहें, फिर कहें "नहीं"

Reasons customers like you called recently

Unable to get past the automated system that isn’t able to give me the information I need
Our application for employment authorization and register permanent residence has been...
Sent a document more than ** days ago and they haven't confirmed they received
I want to know what’s going on with my case
Remove conditions green card
My passport expired in July and I never got my citizenship certificate because I became...
Want to know about my brother application status.
I need to remove CR*, but also change my name at the same time.
I need see of lawyer filed our I *** because as of August last year my husband immigrat...
I am a citizen n mt husband n I hired a lawyer to file I-***. My husband was in immigra...
I'm waiting for my working permit. My application has been received since december *rd.
Typographical error on my citizenship certification
My uscis account is locked.. need to speak to a representative..
I would like to find out about any updates on my case as well as processing times and w...
I can reach a person to ask my question.
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on US Citizenship & Immigration Service (USCIS)'s Phone-Based Customer Care

The US Citizenship and Immigration service handles the processing of visas, citizenship applications and questions about immigration issues. Because this federal agency serves the entire country, it receives a lot of customer support queries. If you are trying to get a hold of USCIS by phone, there are several best practices that you might want to be aware of.

Why Do People Call the US Citizenship & Immigration Service (USCIS)?

People call USCIS for a range of reasons including:

  • Questions about visa and citizen application processes
  • Requesting status updates on visas and citizenship applications
  • Scheduling or managing in-person interview appointments
  • Technical support with the USCIS website

Best Practices for Calling USCIS Customer Service

Callers need to direct their call to the correct office or agency. If you are attempting to schedule an interview for a non-asylum application, for example, you'll likely need to call the USCIS field office that serves your area.

Live help over the telephone is available from USCIS from 8 am to 8 pm Monday through Friday, except for federal holidays. There is a toll-free number for those calling within the United States and its territories. Deaf and hard of hearing people can use the agency's TTY number, while those outside the country have to use a designated toll number.

There are some reports that making a lot of calls to USCIS might actually slow down an applicant's case. The USCIS notes that case information is available from its website and is identical to that which is available to customer service representatives who answer calls.

Preparing for Your Call

Before calling, take a moment to prepare. Doing so can help ensure that your call is productive:

  • Gather what you need to take notes during the call. This could be a pen and paper, a computer, or a memo app on your phone. You'll want to be able to record the date and time of the call, the name or staff number of the USCIS agent who answers your call, and any reference numbers provided during your conversation.
  • Be sure to have pertinent information in front of you when you call, including receipt numbers, alien registration number and priority dates.
  • Allow enough time to get your call answered and to address your concerns with the agent or officer.

How Do People Feel About Their Calls to US Citizenship & Immigration Service?

Because of the sheer volume of calls that come into USCIS, it isn't surprising that there are mixed reports from callers. In addition, it's important to note that immigration issues can be stressful, which increases the likelihood of dissatisfaction with a call.

Callers have noted that the first-tier representatives often can't provide much information or assistance and that officers often seem to be rushed and unhelpful. There are, however, reports of people hanging up with USCIS satisfied with the service they received.

What Kind of Issues Can US Citizenship & Immigration Service Resolve Over the Phone?

The USCIS notes that most USCIS inquiries and tasks can be accomplished online, through its website. First-tier phone representatives can do the following:

  • Provide "basic," scripted information
  • Provide answers to questions about forms
  • In some cases, escalate a call to an immigration officer
  • Some technical support issues

Second-tier officers can provide more in-depth services, including providing information on pending cases. These officers can also work with military dependents and active members and request the re-issuance of notices.

What Issues Can't Be Resolved by USCIS Customer Support?

Regardless of tier, the people you speak to at USCIS cannot provide legal advice or schedule appointments at field offices. Nor can they transfer your call to a field office.

What Should I Do if Unhappy With a Call to US Citizenship & Immigration Service Customer Support?

If you get off the phone with the US Citizenship & Immigration Service and feel frustrated, don't give up. You may have other options for seeking a resolution.

Take some time to decompress and then gather up your notes and documents. If you do feel that calling again is in your best interests, do so. Otherwise, try the following:

  • Many USCIS tasks can be accomplished through their website. If you can't figure out how to get the information that you need, you can try using Emma, a virtual assistant that provides information in English and Spanish.
  • You can send a request for help through the USCIS's e-request tool (online messaging). Some people prefer this form of communication because it provides them with a record of their exchange with USCIS.
  • The USCIS Ombudsman offers services to USCIS users who are unable to get the information or services they require. You must complete electronic Form DHS-7001 to request Ombudsman assistance.
  • Contacting an immigration attorney might your best option if you can't seem to work with USCIS.

Customer Number 800-375-5283 - by the Numbers

डायल करने के लिए फोन नंबर800-375-5283
कॉल-बैक उपलब्ध हैहाँ
कॉल एक वास्तविक व्यक्ति द्वारा उठाया गयाहाँ
विभाग तुम बुला रहे होग्राहक सेवा
कॉल सेंटर के घंटेसोम-शुक्र 8 am-6pm ईएसटी
डायल करने का सबसे अच्छा समय8:15 बजे
एक इंसान को फोन भूलभुलैया नेविगेटअंग्रेजी के लिए 1 दबाएं, फिर "मेरी बायोमेट्रिक्स नियुक्ति को फिर से करें" कहें, फिर "बायोमेट्रिक्स" कहें, फिर कहें "नहीं"
औसत प्रतीक्षा
वर्तमान प्रतीक्षा करें20
रैंक (फोन नंबरों के बीच)1
रैंक (कुल मिलाकर)1
वैकल्पिक तरीकेफोन, ईमेल, वेब
संचार की गुणवत्ता58%
मदद की गुणवत्ता83%
ग्राहक वोट5,921
अंतिम अद्यतन जानकारीMon Sep 20 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

US Citizenship & Immigration Service (USCIS)'s Best Toll-Free/800 Customer Phone Number

यह US Citizenship & Immigration Service (USCIS) का सबसे अच्छा फोन नंबर है, वास्तविक समय में वर्तमान प्रतीक्षा पर पकड़ और उन फोन लाइनों के माध्यम से सही लंघन करने के लिए उपकरण US Citizenship & Immigration Service (USCIS) एजेंट के लिए सही है। यह फ़ोन नंबर US Citizenship & Immigration Service (USCIS) का सर्वश्रेष्ठ फ़ोन नंबर है क्योंकि 42,726 ग्राहकों ने पिछले 18 महीनों में इस संपर्क जानकारी का उपयोग किया और हमें प्रतिक्रिया दी। ग्राहक देखभाल इकाई द्वारा संबोधित सामान्य समस्याएं जो 800-375-5283 कॉल का जवाब देती हैं, उनमें File Application, Schedule Appointment, Check Application Status, Request Replacement Document, Ask for Immigration Help और अन्य ग्राहक सेवा मुद्दे शामिल हैं। US Citizenship & Immigration Service (USCIS) कॉल सेंटर जिसे आप कॉल करते हैं उसमें California, Nebraska, Texas, Vermont से कर्मचारी हैं और ग्राहकों के अनुसार Mon-Fri 8am-6pm EST खुला है। कुल मिलाकर, US Citizenship & Immigration Service (USCIS) के पास 2 फोन नंबर हैं। यह हमेशा स्पष्ट नहीं होता है कि US Citizenship & Immigration Service (USCIS) प्रतिनिधियों से बात करने का सबसे अच्छा तरीका क्या है, इसलिए हमने ग्राहक समुदाय के सुझावों से निर्मित इस जानकारी को संकलित करना शुरू किया। कृपया अपने अनुभव साझा करते रहें ताकि हम इस मुक्त संसाधन में सुधार जारी रख सकें।

Contacting US Citizenship & Immigration Service (USCIS) - by phone or otherwise

जबकि 800-375-5283 US Citizenship & Immigration Service (USCIS) का सर्वोत्तम टोल-फ्री नंबर है, उनसे संपर्क करने के कुल 4 तरीके हैं। अन्य US Citizenship & Immigration Service (USCIS) ग्राहकों के अनुसार, उनकी ग्राहक सहायता टीम से बात करने का अगला सबसे अच्छा तरीका है, उनके अंतर्राष्ट्रीय ग्राहक सेवा विभाग के लिए उनके 212-620-3418 फ़ोन नंबर पर कॉल करना। कॉल करने के अलावा, सहायता चाहने वाले ग्राहकों के लिए अगला पसंदीदा विकल्प SCOPSSCATA@dhs.gov के लिए Customer Service है। अगर आपको लगता है कि यह जानकारी गलत है या US Citizenship & Immigration Service (USCIS) से संपर्क करने के अन्य तरीकों के बारे में जानते हैं तो कृपया हमें बताएं ताकि हम अन्य ग्राहकों के साथ साझा कर सकें। And you can click here if you want to compare all the contact information we've gathered for US Citizenship & Immigration Service (USCIS).

What is GetHuman's Relationship to US Citizenship & Immigration Service (USCIS)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like US Citizenship & Immigration Service (USCIS). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

US Citizenship & Immigration Service (USCIS) Contact Info

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