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The IRS Tax Liens

Phone Number & Getting a Rep

The IRS Tax Liens number

800-913-6050
Toll-free·Calls Tax Liens· See main phone number & contact info
Q:

How do I talk to a human at this The IRS number?

A:Select a language and don't press anything after that
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 9am-5pm EST. The least busy day is Thursday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to The IRS Tax Liens?

A:The average hold time is 11 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday.

All The IRS customer service contact information

This is the #11 most popular The IRS phone number out of 11. Click above to go back to the main customer service number and other contact information, including The IRS email addresses, twitter handles, and live chat options.

More The IRS Customer Phone Numbers

Customer Service

800-829-1040
Main phone number · Toll-free · Mon-Fri 7am-7pm EST · Press 1 for English, then press 2 for Personal Income Taxes, and then push 1, then 3, then 2, then 0# when it asks for your social security number, then 2 · Refund, or check status of tax return, press 1. Eligibility, clean vehicle credit, tax transcripts, tax reform law, press 2. Answers about your business taxes, press 3. Healthcare law, press 4. Personal or business taxes as they relate to healthcare, press 5. FAQ or to make a one-time payment, press 6. Questions about stimulus payment, press 7. Advance child action payment, press 8.

Business Accounts

800-829-0115
Toll-free · Mon-Fri 8am-8pm EST · Select English, then 3, then 0#, 0#, 0# · If you received a notice about employment tax forms 940, 941, 943, 944, 945, press 1. Balance due and want to make a payment, press 2. For all other questions, press 3.

Federal Payment Levy Program

800-829-7650
Toll-free · Mon-Fri 7am-7pm EST · Use this number for the Federal Payment Levy Program · Stimulus payments, 800-919-9835. To access account information, please enter your social security number or tax ID number for which you are calling.

CP32A Refund Check Customer Service

800-829-0922
Toll-free · Mon-Fri 7am-7pm EST · Press 1, then 1, then 0#, then 0#, then 0# · Stimulus payments, visit the website or call 800-919-9835. To access account information, please enter your social security number or tax ID number for which you are calling.

Collections Department

800-829-3903
Toll-free · Mon-Fri 7am-7pm EST · Choose English, then 0#, 0#, 0# · Stimulus payment information, press 3. Notice or letter you received, press 1. Check status of refund, press 2.

Tax Professionals

800-829-8374
Toll-free · Mon-Fri 8am-8pm EST · Select English, then 1, then 0#, 0#, 0# · Stimulus payment information, press 3. Notice or letter you received, press 1. Check status of refund, press 2.

Tax Law Questions

800-829-0582
Toll-free · Mon-Fri 8am-8pm EST · Press 1 for English, then enter extension 652 · Please wait; a representative will answer the call.

Wage & Income Transcript

800-908-9946
Toll-free · 24 hours, 7 days · Automated--enter your Social Security Number to retrieve your wage and income transcript · Transcript Order Line - enter the social security number from which you are calling.

International Customer Service

267-941-1000
Mon-Fri 6am-11pm EST · Calling this The IRS number should go right to a real human being · Stimulus payments or child tax payments, visit the website, individual I10 number, press 2. US certifications or forms 6166, press 3. Calling outside the United States, press 4. If you have an extension code, press 5. All other callers, press 6.

E-File Payments

888-353-4537
Toll-free · 24 hours, 7 days · Keep pressing 0 · Enter your tax ID number followed by the pound sign.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this The IRS phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Select a language and don't press anything after that

What are the hours and when should I call?

The IRS operates the call center for this 800-913-6050 phone number Mon-Fri 9am-5pm EST.  The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 384,386 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The IRS phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The IRS staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call The IRS is Thursday. The most busy day to call The IRS is Monday.  Again, this is based on a sample of 384,386 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday. 

The best time to call

In summation, the best day to call The IRS is Thursday.  In this case, it's a no-brainer. Thursday is not only the least busy day for calling this The IRS number, but it is also the day with the shortest hold times.

Calling this The IRS Customer Number

2025-03-14T00:00:00.000Z

The Internal Revenue Service, better known as the IRS, is the United States' tax collection agency. Since this federal agency serves just about everyone living in the country, it isn't surprising that it gets many calls to its customer service center.

Why Do People Call IRS Customer Support?

People call IRS customer support for a range of tax-related questions, including:

  • Questions about and requests for tax forms
  • Questions about tax balances
  • Requests for refund status updates
  • Inquiries about payment plans and offers in compromise
  • Reports of identity theft or questions about communications allegedly from the IRS.
  • Scheduling a meeting with an IRS agent
  • Requesting help from the Taxpayer Advocate Service
  • Requesting information about free tax return preparation services

Best Practices for Calling IRS Customer Service

Unfortunately, many individuals have fallen victim to scams perpetrated by dishonest people claiming to be IRS agents. Calling the IRS, verify that the number you have is correct. You can do this at IRS.gov, which is the only official website for the IRS.

Scammers may provide you with a number and claim that it is for the IRS. However, if you call it, you will be speaking to somebody who is working with the scammer. In addition, do not rely on information, including provided phone numbers, from sent to you or websites other than IRS.gov.

The IRS's website provides a list of numbers for specific divisions and concerns. If you are calling regarding your own taxes, there is a different number than for those individuals who are calling on behalf of someone else. In addition, there are separate lines for those who are calling on behalf of a deceased person's estate, as well as lines for people seeking free help with tax return preparation or the Taxpayer Advocate Service.

Callers to the IRS are required to provide information to the IRS that can establish the caller's identity. A list of required information and documentation for different types of calls can be found on the IRS website, but typically includes:

  • The taxpayer's Social Security Number or taxpayer-identification number plus his or her birthdate.
  • Copies of his or her most recent tax return as well as the tax return he or she is calling about.
  • IRS correspondence
  • Forms permitting the caller to contact the IRS on behalf of another person.

The IRS notes that calls during taxpayer season, January through April, can have wait times of up to 15 minutes. Calls made in May through December can have wait times of up to 27 minutes.

IRS agents will provide you with their name and badge number when you call. Make sure you have pen and paper handy to record this information in case you need to take further action or escalate your concerns.

How Do People Feel About Their Calls to IRS Customer Support?

While the IRS may have a fierce reputation, many people actually report positive experiences with IRS phone representatives. Callers report being treated courteously and being provided with realistic options for dealing with tax questions and issues.

What Kind of Issues Can IRS Customer Support Resolve?

IRS customer service representatives can help with a range of issues, including:

  • Providing callers with tax balances and refund status updates
  • Setting up payment arrangements
  • Discussing alternate options for dealing with taxes
  • Making changes to current payment arrangements
  • Answering questions about appeals and enforcement actions

What Can't Be Resolved by Phone With the IRS?

IRS phone agents cannot provide you with legal or accounting advice. If you have questions about tax obligations or pending tax cases, you will need to speak with a tax return specialist, accountant or attorney. In some cases, you will need to fill out and sign forms that must be returned to the IRS by mail.

What Can I Do If I Am Unhappy With My Call to the IRS?

If you hang up the phone with the IRS feeling frustrated, don't lose heart. There may still be ways to get your questions answered or to resolve your IRS issues.

  • First, write down or type out what happened during your call. This information can be helpful if you call the IRS back or need to appeal your case.
  • In some cases, calling the IRS again may be helpful. While most IRS representatives are well-trained, some have more experience than others and may be better able to provide assistance.
  • You may also want to try scheduling a face-to-face meeting with an IRS agent in your local area. While this can be intimidating, an in-person discussion may be more fruitful than trying to describe tax and financial issues and documents over the phone.
  • The Taxpayer Advocate Service is a department within the IRS that provides free assistance to taxpayers who need expedited services or who are unable to receive a resolution from standard IRS channels.
  • File an appeal by mail. The IRS provides forms for various appeals and these can be requested by phone or downloaded from the IRS's website. When mailing these forms to the IRS, be sure to send them via certified mail so that you can prove the steps you've taken to resolve your issue.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
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