How do I talk to a human at this Synchrony Bank number?
A:Press Option 6 twice
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 7:30am-midnight, Sat 10am-7pm EST.The least busy day is Sunday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Synchrony Bank Member Services?
A:The average hold time is 12 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.
This is the #5 most popular Synchrony Bank phone number out of 6. Click above to go back to the main customer service number and other contact information, including Synchrony Bank email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Synchrony Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press Option 6 twice
What are the hours and when should I call?
Synchrony Bank operates the call center for this 866-396-8254 phone number Mon-Fri 7:30am-midnight, Sat 10am-7pm EST. The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 71 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Synchrony Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Synchrony Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Synchrony Bank is Sunday.The most busy day to call Synchrony Bank is Monday. Again, this is based on a sample of 71 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Monday is the busiest day
Busiest
Tue
Tuesday is 22% less busy than Monday
Wed
Wednesday is 61% less busy than Monday
Thu
Thursday is 33% less busy than Monday
Fri
Friday is 44% less busy than Monday
Sat
Saturday is 56% less busy than Monday
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Synchrony Bank is Wednesday.
Why call this Synchrony Bank number?
Below is a sample of recent calls to Synchrony Bank, and their purpose. Are any of these similar to the reason you are trying to call?
Payment arrangement inquiry: So I want anything that like, I had to pay half of that now, and then the half will be later.
Taken from a call on Wednesday, January 22, 2025 7:42 AM
Payment status inquiry: I just wanna know if it has arrived.
Taken from a call on Saturday, January 18, 2025 1:07 PM
Payment and transfer assistance: I need to make a monthly payment right now.
Taken from a call on Thursday, January 9, 2025 1:00 PM