Southwest Airlines Customer Service

Contact Southwest Airlines & solve common issues

Use Southwest Airlines's Phone Number

Southwest Airlines's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Southwest Airlines. Below you will also find the phone and non-phone-based contact information we've gathered.

Southwest Airlines: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Southwest Airlines.
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Click below to show 24 more questions, answers, and complete guides to common Southwest Airlines customer support problems.

Contacting Southwest Airlines customer support

Below you can compare and contrast the 6 ways to contact Southwest Airlines by looking at which ones are the fastest and which ones other customers recommend the most for solving Southwest Airlines customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Southwest Airlines across the following channels: Phone, Web, Facebook, Twitter.

Phone number / contactWaitVotes
800-435-9792
Customer Service
38 mins850
888-202-1024
Baggage/Luggage Problems
38 mins1734
Online Help at southwest.com
Customer Service
< 2 hrs1345
facebook.com/Southwest
Customer Service
2 mins1500
@SOUTHWESTAIR
Customer Service
2 mins1349
800-445-5764
Rapid Rewards
17 mins2681

Recent reasons customers contacted Southwest Airlines:

Questions about a companion pass
I would like to add my husband to my rapid rewards account so he can book his own fligh...
I'd like to book a flight today using an account that was merged
I need to cancel my flight for tomorrow from Las Vegas to Tucson.
I have a flight today ***** departing from LAS at *:** to IND, and I would like to kno...
need to change flight, missing flight
Hi! We are on a direct flight Tuesday and wanted to move to Monday and are seeing it’s...
all my Rapid Rewards points disappeared from my account
I wanted to check some reservations I have coming up and see if I need to I can change...
I need to cancel future trip for myself and my husband. I had major surgery and can't...
Unable to check in online. Keep getting error code
I didn’t add my wife’s mussel name to an international flight
I need a customer service agent please, a customer service agent is what I need. Custom...
A similar bag was on the carousel at the Atlanta airport. I never saw my bag go bye. I...

Help me with my issue

Does GetHuman work with Southwest Airlines?

GetHuman does not work with Southwest Airlines's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Southwest Airlines at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Southwest Airlines's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Southwest Airlines at a Glance

Southwest Airlines has no chat option
Southwest Airlines has no customer email
Southwest Airlines has 1 help forum
Southwest Airlines has 1 twitter handle
Southwest Airlines has 1 facebook page
Contact information overview

Answered on this page:

How much does Southwest Airlines charge for baggage?
How Do I Book a Flight with Southwest Airlines?
What Do I Do If My Baggage Was Damaged with Southwest Airlines?
How Do I Request Wheelchair Access for My Southwest Airlines Flight?
What Do I Do If I Was Bumped Off of My Southwest Airlines Flight?
How Do I Upgrade to Business or First Class on Southwest Airlines?
How Do I Get Compensated for My Southwest Airlines Flight Being Delayed?
Solutions to common issues

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