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New York & Company Insurance Customer Service

Phone Number & Getting a Rep

New York & Company Insurance Customer Service number

800-961-9906
Toll-free·Calls Insurance Customer Service· See main phone number & contact info
Q:

How do I talk to a human at this New York & Company number?

A:Direct to human
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Sat 8am-9pm EST. The least busy day is Thursday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to New York & Company Insurance Customer Service?

A:The average hold time is 36 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday.

All New York & Company customer service contact information

This is the #2 most popular New York & Company phone number out of 2. Click above to go back to the main customer service number and other contact information, including New York & Company email addresses, twitter handles, and live chat options.

More New York & Company Customer Phone Numbers

Customer Service

800-889-0494
Main phone number · Toll-free · Mon-Sat 8am-9pm EST · Calling this New York & Company number should go right to a real human being ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this New York & Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Direct to human

What are the hours and when should I call?

New York & Company operates the call center for this 800-961-9906 phone number Mon-Sat 8am-9pm EST.  The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 405 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this New York & Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like New York & Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call New York & Company is Thursday. The most busy day to call New York & Company is Friday.  Again, this is based on a sample of 405 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday. 

The best time to call

In summation, the best day to call New York & Company is Thursday.  This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that New York & Company staffs the call center well on Thursday.

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