A:No. Hours for this phone number are Mon-Fri 9am-5pm PST.The least busy day is Wednesday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to GoBank Visa Debit Card Customer Service?
A:The average hold time is 16 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.
This is the #3 most popular GoBank phone number out of 4. Click above to go back to the main customer service number and other contact information, including GoBank email addresses, twitter handles, and live chat options.
Toll-free · Mon-Fri 9am-5pm PST · Must put in your card number or social security number, or choose option 1-4, then follow prompts. · Thank you for calling GoBank Retail. To better assist you, please enter your 16-digit card number or your 9-digit Social Security number. To report your card lost or stolen, press 1. If you bought this card in error and need help, press 2. If you believe you have been the victim of identity theft, press 3. If you were calling to close your account, we'd like to help resolve any issues you may be having. Before you make a final decision, please press 4. If you need additional help, press 5 to speak to a representative.
Toll-free · Mon-Fri 9am-5pm PST · Calling this GoBank number should go right to a real human being · Thank you for calling GoBank Retail. To better assist you, please enter your 16-digit card number or your 9-digit Social Security number. To report your card lost or stolen, press 1. If you bought this card in error and need help, press 2. If you believe you have been the victim of identity theft, press 3. If you were calling to close your account, we'd like to help resolve any issues you may be having. Before you make a final decision, please press 4. If you need additional help, press 5 to speak to a representative.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this GoBank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to human
Here is how our research team describes the way the GoBank phone system greets you: Thank you for calling GoBank Retail. To better assist you, please enter your 16-digit card number or your 9-digit Social Security number. To report your card lost or stolen, press 1. If you bought this card in error and need help, press 2. If you believe you have been the victim of identity theft, press 3. If you were calling to close your account, we'd like to help resolve any issues you may be having. Before you make a final decision, please press 4. If you need additional help, press 5 to speak to a representative.
What are the hours and when should I call?
GoBank operates the call center for this 888-280-8260 phone number Mon-Fri 9am-5pm PST. The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 3,459 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this GoBank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like GoBank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call GoBank is Wednesday.The most busy day to call GoBank is Tuesday. Again, this is based on a sample of 3,459 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call GoBank is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that GoBank staffs the call center well on Wednesday.