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EDF Energy Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for EDF Energy.

Can I manage my EDF Energy account through a mobile app? Yes, you can manage your EDF Energy account through our mobile app. Our user-friendly app allows you to conveniently access and control... Read more

How Do I Dispute a Charge with EDF Energy? If you are still unhappy after this time, you may need to escalate your complaint further or contact a third-party company specializing... Read more

Are there any discounts or rewards programs available for EDF Energy customers? Yes, EDF Energy provides various discounts and rewards programs for its customers. One such program is the EDF Energy Rewards, which... Read more

What is the average time it takes for a switch to EDF Energy to be completed? The average time it takes for a switch to EDF Energy to be completed is approximately 21 days. However, this timeframe may vary depending... Read more

Is it possible to view and download my EDF Energy bills online? Yes, it is possible to view and download your EDF Energy bills online. EDF Energy provides an online platform called "MyAccount" which... Read more

What payment options are available for EDF Energy customers? EDF Energy offers various convenient payment options for its customers. Firstly, direct debit is a popular choice that allows for regular... Read more

Can I switch to EDF Energy if I have solar panels? Yes, you can switch to EDF Energy if you have solar panels. EDF Energy is committed to supporting customers with renewable energy sources,... Read more

There's more!

Click below to show 4 more questions, answers, and complete guides to common EDF Energy customer support problems.

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Recent reasons customers contacted EDF Energy:

Gas bill , Gas not in use, Why bill £***.** Readings sent **th as asked*gas reading...

I am a user of oil central heating. Do you have an arrangement with the uk gov. to pay...

How much outstanding on my account?

I am *****@***.com and my address is * Cannon Close, Sutton Road, Maidstone, Kent, Engl...

I picked up a new key inserted it into my meter and it wiped all my £*** I had on there...

I want to cease Economy * and go to Standard variable on **********.*I have tried e-mai...

Hi,*My Name is Richard Yeoman*My Account number *** *** *** ***.*Address * Stonesdale C...

I got out the car tripped bag with the keyand stuff when flying I was a bit shaken I've...

I need help I've lost my electricity key..im disabled and vulnerable and I've got cance...

What will my annual costs be

I need to top up my gas I’m new to you and have no card over an hour on the phone and s...

I have lost my electric key and topped it up ** pounds I need help i have been on the p...

I would like to know why we lost * months of our account agreement

I have a smart meter,as soon as I put my central heating on just *hr it falls into red...

My gas fire I don't use I have heard of a balloon to put in how do I get one. S...

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Does GetHuman work with EDF Energy?

GetHuman does not work with EDF Energy's customer support operations, directly or in any other way. GetHuman has no partnership or relation to EDF Energy at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check EDF Energy's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!