How do I talk to a human at this Dick's Sporting Goods number?
A:Press 2, then 2, then 2
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Sunday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Dick's Sporting Goods Purchasing?
A:The average hold time is 16 minutes.The longest hold times are on Tuesday, and the shortest are on Friday.
This is the #2 most popular Dick's Sporting Goods phone number out of 2. Click above to go back to the main customer service number and other contact information, including Dick's Sporting Goods email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Don't press anything, a representative will come on the line. · Please hold for the next available team member.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Dick's Sporting Goods phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2, then 2, then 2
Below are some clips we've found from Dick's Sporting Goods's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hello, and please listen carefully as our menu options may have changed.
Calls are recorded for quality assurance. We're very excited to tell you about a special promotion for select callers.
This will only take a moment.
By answering just a few questions, we will find out if this offer is right for you.
If you're interested in saving money on car insurance, and wanna hear about the best rates in the entire country, please press one and one of our representatives will assist you.
To save money on car insurance, press one now to speak with an insurance representative."
Excerpt from a call with Dick's Sporting Goods
Thursday, January 2, 2025 5:43 AM
What are the hours and when should I call?
Dick's Sporting Goods operates the call center for this 888-801-9164 phone number 24 hours, 7 days. The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 56 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dick's Sporting Goods phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dick's Sporting Goods staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Dick's Sporting Goods is Monday.The most busy day to call Dick's Sporting Goods is Sunday. Again, this is based on a sample of 56 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Sunday is the busiest day
Busiest
Mon
Monday is 64% less busy than Sunday
Quietest
Tue
Tuesday is 64% less busy than Sunday
Wed
Wednesday is 43% less busy than Sunday
Thu
Thursday is 43% less busy than Sunday
Fri
Friday is 29% less busy than Sunday
Sat
Saturday is 57% less busy than Sunday
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Dick's Sporting Goods is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Dick's Sporting Goods staffs the call center well on Monday.
Why call this Dick's Sporting Goods number?
Below is a sample of recent calls to Dick's Sporting Goods, and their purpose. Are any of these similar to the reason you are trying to call?
Order tracking inquiry: I haven't received my order number for tracking a purchase I made online.
Taken from a call on Thursday, January 2, 2025 5:43 AM