How do I talk to a human at this American Girl number?
A:Direct to human
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are 6am-midnight EST.The least busy day is Thursday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to American Girl Safety Department?
A:The average hold time is 9 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.
This is the #2 most popular American Girl phone number out of 2. Click above to go back to the main customer service number and other contact information, including American Girl email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 7am-10pm, Sat-Sun 9am-6pm CST · Must choose an option 1-3. · To place an order, obtain shipping status, or get general info on products or retail stores, press 1. For existing orders or gift cards, press 2. For retail store reservations, press 3.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this American Girl phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to human
What are the hours and when should I call?
American Girl operates the call center for this 800-360-1861 phone number 6am-midnight EST. The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 4,296 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this American Girl phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like American Girl staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call American Girl is Thursday.The most busy day to call American Girl is Tuesday. Again, this is based on a sample of 4,296 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call American Girl is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that American Girl staffs the call center well on Thursday.