Item number : *************The buyer has not paid for the item However eBay took * poun...

GetHuman-lejluu's customer service issue with eBay from April 2019

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The issue in GetHuman-lejluu's own words
Item number : *************The buyer has not paid for the item However eBay took * pounds from my account as the item was sold.*I have contacted the customer service, said I will receive the refund, but nothing happened at all.
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eBay

Customer service issue
Reported by GetHuman-lejluu
Apr 25th, 2019 - 6 mons ago
I have an issue with eBay too
Fixed
Seen by 5 customers so far
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Items needed
Order number
Billing address
Email address on the account
Account phone number
Account number
eBay username
Timeline
GetHuman-lejluu started working on this issue
Apr 25th 3:35pm
GetHuman-lejluu indicated the issue is not fixed yet.
Apr 25th 8:00pm
GetHuman-lejluu indicated the issue is not fixed yet.
Apr 27th 5:22am
GetHuman-lejluu indicated the issue is not fixed yet.
Apr 28th 4:55pm