My Ebay profile name is plam*eto**. A few months ago I paid for ************. But the i...

GetHuman-plamy's customer service issue with eBay from April 2019

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My Ebay profile name is plam*eto**. A few months ago I paid for ************. But the item wasn’t even dispatched. I keep writing to the buyer, but nothing happens. And there is nowhere butten to click and involve you (Ebay) in this situation.*I tried going through PayPal to claim refund, but it forwarded me to you.**Could you please please help me with this situation?
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eBay

Customer service issue
Reported by GetHuman-plamy
Apr 24th, 2019 - a mon ago
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Account number
eBay username
Timeline
GetHuman-plamy started working on this issue
Apr 24th 6:50pm
GetHuman-plamy confirmed the issue is fixed. Hooray!
Apr 25th 6:16am
GetHuman-plamy confirmed the issue is fixed. Hooray!
Apr 25th 6:18am