YouTube Customer Service Issues

I am concerned about recent issues related to inappropriate content on YouTube known as the "2nd Adpocalypse." I believe in contributing positively to the community. Given the vast amount of daily uploads, expecting YouTube to screen every video is unrealistic. With billions of global viewers, many of us want to support creators and ensure a safe platform. I propose a viewer-based reward system where users occasionally review random videos to determine ad suitability. In exchange, viewers could access premium content temporarily. Creators unhappy with video monetization could request a review, potentially reducing the workload for YouTube staff. Although I understand my idea may have limitations, I offer it as a suggestion to improve the platform. It's my attempt to give back to a community that has been a source of comfort. Thank you for considering my proposal, YouTube.

As a new YouTuber, my account was unexpectedly suspended yesterday, though I believe my content did not violate any guidelines. I create travel vlogs, offer travel and skincare tips, and share helpful information without any negative intent or copyright issues. I have built a small but engaged audience and had plans for future uploads. My channel is www.youtube.com/hajwanders. I request a review of my content by YouTube to understand the reason for the suspension and ensure that I comply with all rules in the future. I value the platform and the opportunity to share my knowledge with others. Thank you for your assistance. Best, Hajra S

There is a channel named Sammy Sweets that features a Swisher Sweet cigar logo promoting counterfeit THC cartridges in a state where they are illegal. The channel directs viewers to an Instagram account to purchase these products. These Dank Vape cartridges have been found to contain harmful substances like lead, pesticides, powdery mildew traces, and pgrs. This kind of promotion is concerning, as it may influence individuals, including minors, to buy illegal and unsafe items. When I mentioned this issue in a comment, the channel owner dismissed my concerns by calling me ignorant. It's irresponsible for someone to prioritize free products over people's health. I urge action to address this situation, as it is a serious matter. If necessary, I will take steps myself to rectify this. Thank you for addressing this issue.

My daughter's YouTube channel got cancelled or terminated. She did not violate any policies. A few weeks ago at Girl Scouts, her best friend asked if she could post a video of her singing, which she did with approval from both me and her friend's mom. Unfortunately, there was a negative comment from someone. Please restore my daughter's channel, as she loves art and had over [redacted] subscribers. Her channel was "Artisticforever" by Sophia Hoosein. I am her mother, and I am pleading with you to give her back her work. She is an amazing young lady who wants to inspire through art. Her name is Sophia Hoosein, and you can contact me, her mother, at [redacted] or [redacted]. I am unable to fill out the appeal form because we can't figure out the email address she used to log in. She says it's [redacted], but it's not working, and we can't figure it out. Please help.

Dear Sir/Madam, I hope this message finds you well. I respectfully wish to address the situation regarding the videos I have re-uploaded to my YouTube channel. The majority of the content on my channel is original, and I believe I have not infringed any rules as the videos in question are labeled under the 'Creative Commons' with attribution license. While ads may appear on these videos and the monetization belongs to the original claimant, I am not earning from them directly. I understand that under the Creative Commons license, the content is meant to be reused and re-uploaded. I kindly request a reconsideration of my appeal after a thorough review of my channel. Thank you for your attention to this matter. Best regards, J.F.

Every weekend, my two-year-old and three-year-old boys enjoy watching the Blippi channel on YouTube. Blippi's show is not only fun but also educational, catering to young children. However, YouTube fails to filter its ads adequately. I have been shocked by the previews for horror movies and other inappropriate commercials that have appeared while my kids are watching. It is disheartening to see these ads when I trust YouTube as a platform for children's content. I hope YouTube can address these issues and improve its commercial filters for a safer viewing experience. Warm regards, D.

I uploaded 28 videos to my YouTube channel, but only 5 or 6 are visible on my page. The other videos haven't been deleted; I can still find them by searching my channel name or seeing them in the suggested videos. I noticed that they are also available in my liked videos list. This is a new issue for me. How can I make all my videos visible on my YouTube page again?

I attempted the free trial for Youtube TV briefly before, but couldn't watch due to having an Amazon Fire TV. I was misinformed that I could access it through Firefox, but that turned out to be false, as you still require the app on the streaming device. I canceled the trial on the same day. I now have a Roku streaming stick and wish to give the trial another try. I currently have Hulu Live TV, and if you review the records, you'll see I had canceled on the same day I signed up previously. Would it be possible to receive another trial, maybe for 4 days instead of 5? Thank you.

My account was hacked, resulting in its suspension for a policy violation. I've submitted an appeal but my account remains suspended even though I am innocent. This email is crucial as it is linked to my various accounts like Facebook, Instagram, Snapchat, PlayStation, Microsoft, Apple, school, college, Remind101, and more. Without access, my social and educational communication is severely impacted. Restoring access to this email is essential for me, considering the widespread connections it holds.

Hello, I need help with my YouTube account that has been hacked. I used to upload music videos on this account, but it has been inactive for years. Someone changed the primary email address to their own and I am unable to access it. I have tried to recover it through email verification, and my phone number was linked to the account as well, but I have since changed my number. I can provide you with my old and new phone numbers. There might be other email accounts linked to the account, but I cannot recall which ones they are. I would like to regain control of my account and remove the unauthorized email address added as the primary.

Hello, I'm seeking assistance with accessing my old YouTube channel named ShoaibBoBBY. I originally created this channel seven years ago and it was linked to my Yahoo email account. After being inactive for four years, I recently attempted to log in again but I couldn't find the option to use Yahoo email for login. Your help in recovering access to my channel would be greatly appreciated. This channel has accumulated 4 million views and has 10,[redacted] subscribers. Thank you in advance for your assistance.

Two of my videos have been demonetized after a manual review without any given explanation. I cannot find any reason within the videos that might have caused this. I'm seeking clarification on why they were deemed ineligible for monetization. Additionally, I am unsure how to receive my payment. Do I need to link an account for the check to be sent? I believed that upon verifying the PIN they sent to my email, the check would be automatically mailed to me. I have already completed the PIN verification process.

YouTube has kept me waiting for nine months to join the YPP program, despite meeting all requirements. They're holding my mom's application in review with no clear response. It's frustrating as she should have been able to reapply in 30 days, but they're stalling. I have 73K subscribers and am close to receiving a Silver Play Button, but YouTube won't let me join YPP as I must be a YT partner. It's incredibly discouraging as they seem to hinder success if they don't approve. I want my mom's channel to join YPP, it's been ready for 9 months meeting all requirements, and YouTube is fully aware of it.

I made several accounts when I was younger, and I want them all deleted along with the videos. I no longer have access to the email addresses or remember the passwords. The accounts are all under the name Avery Primm. One has 15 subscribers and 4 videos, the second has 4 subscribers and 3 videos, and the third has 3 subscribers and 2 videos. I recently created a new account to pursue a YouTube career and don't want that one deleted. I'm willing to provide any necessary information to prove these accounts are mine. Please advise on what steps I need to take on my end to have these accounts and videos removed promptly. Thank you.

My channel, called Gospel Explosion, was incorrectly taken down due to a false claim. I have decided to cancel my YouTube TV subscription and YouTube Premium. WMG confirmed they did not file a claim against me and I realized anyone can make false claims to harm a channel. Despite WMG liking the video I posted with their material, my channel was disabled. I received an email from YouTube stating that my account is not in trouble, but all my content is gone. After being with YouTube for 8 years and having over 60 subscribers, it is disappointing to lose everything. I question why I should continue paying for YouTube services after this incident. It's concerning how many channels have been taken down prematurely due to false claims.

I have repeatedly requested for my subscription payment date to be changed to either the first or fifteenth of the month. Currently, it is set for the 8th, which is inconvenient due to my tight budget until I clear my hospital bill. I need to know the process to adjust the payment date. Why can't I contact a customer service representative like I do for my other bills? Please reach out to me at [redacted] or email me at [redacted] with a concrete solution this time. Your prompt action will be greatly appreciated. Thank you. - William E.

Around a year ago, I was featured in a music video shoot with promises of payment, makeup, and other women's presence, none of which were fulfilled. When I requested to preview the video before its upload and was unsatisfied with it due to non-payment and my appearance, it was uploaded without my consent. After asking for its removal, the video was merely disabled temporarily, only to be reuploaded later without my approval. Multiple accounts are now sharing the video, causing me distress and harassment. Despite reporting the issue to YouTube, the video remains, impacting my mental health and leading me to seek professional help. I am considering legal action to remove the video and the accounts associated with it. Here are the links to the video and the YouTube channels involved.

Hello everyone on YouTube. I need assistance regarding my account "AndyAlm". It has [redacted] subscribers and nearly half a million views. Although there were more videos before, currently only two remain. The account has been inactive for about a year since its creation in October [redacted]. I want to re-engage but can't because YouTube doesn't recognize me as the owner. Another obstacle is that I can't get the verification code as the associated email "[redacted]" is defunct. I'm Andy Alm, and my channel was previously monetized. I suspect it's still generating income that I can't retrieve. If I could speak to someone directly, I'm confident I can prove my ownership. I also have two other accounts: [redacted] and [redacted] Your help is greatly appreciated! Andy Alm.

I need guidance on uploading [redacted] videos onto my YouTube channel. I have filmed the footage with a GoPro Fusion Camera, edited it using the GoPro Fusion Studio, and rendered the video with settings "[redacted], youtube, 5.2K, Stereo." However, when I upload the videos onto YouTube, they don't all display in [redacted] view. I've experimented with different options like the "overcapture" setting in GoPro Fusion Studio and rendering in "HD2644" or "cineform [redacted]," but haven't had consistent success. Can someone provide me with clear steps to ensure that all my [redacted] videos display correctly on YouTube? My YouTube account is linked to my Gmail account: [redacted] I reside in Brisbane, Australia.

My YouTube channel, with the ID UCvVI98ezn4TpX5wDMZjMa3g, was mistakenly terminated. I had no strikes and didn't violate any Terms of Service or content guidelines. I've lost my fanbase of around [redacted],[redacted] subscribers and over [redacted] videos, which I've worked hard on for the past few years. I suspect my channel was unfairly removed due to a comment I made relating to a recent scandal involving child pornography. This incident wasn't reviewed properly before my channel was taken down. I urge YouTube to inform creators about any changes to their policies to avoid misunderstandings like mine. I kindly request your assistance in resolving this issue promptly before irreversible damage occurs. Thank you for your attention to this matter. Sincerely, Christian.