I need WElls Fargo to Remit $***.** from a transaction cancelled by merchant.

GetHuman-gailfali's customer service issue with Wells Fargo from April 2019

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The issue in GetHuman-gailfali's own words
WElls Fargo is giving me run around. Transaction was cancelled ******* by WorldRemit. Today is **st of April. Why is WElls FARGO holding onto my funds for ** days?
It is taking forever to resolve this issue. *World Remit does not have funds. I have two emails stating this.
I want my money redeposited into checking account ASAP.
I recommend WElls Fargo to friends.
I have called WElls Fargo twice and they told me to wait until May * and call back. This is ridiculous. World Remit claims they never got the funds because they cancelled transaction less than ** hours.
I have an issue with Wells Fargo too
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Wells Fargo

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Customer service issue
Reported by GetHuman-gailfali
Apr 21st, 2019 - 3 mons ago
I have an issue with Wells Fargo too
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Items needed
Name on the account
Billing address
Account holders birthday
Last 4 of SSN
Full card number
Timeline
GetHuman-gailfali started working on this issue
Apr 21st 2:35pm
GetHuman-gailfali indicated the issue is not fixed yet.
Apr 21st 6:39pm
GetHuman-gailfali indicated the issue is not fixed yet.
Apr 21st 6:44pm
GetHuman-gailfali indicated the issue is not fixed yet.
Apr 21st 6:46pm
GetHuman-gailfali indicated the issue is not fixed yet.
Apr 21st 6:46pm
GetHuman-gailfali indicated the issue is not fixed yet.
Apr 21st 9:04pm