Unfortunately, my family will be pulling our accounts from Wells Fargo (even though we...
GetHuman-pparment's customer service issue with Wells Fargo from January 2019
Help with my Wells Fargo issue
Next: our robot will wait on hold for GetHuman-pparment to get a Wells Fargo rep on the line!
Always use the GetHuman Phone tocall Wells Fargo. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-pparment's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pparment may need:
Name on the account, Billing address, Account holders birthday, Last 4 of SSN, and Full card number
The issue in GetHuman-pparment's own words
Unfortunately, my family will be pulling our accounts from Wells Fargo (even though we are *** year customers). The reason: Our family has a foundation (named in memory of our daughter Debra) call the Debra C Parmentola Foundation. When we formed this foundation ** years ago, we opened an account at Wells Fargo (Lincroft, NJ). It is a typical low interest business account. The foundation has done very well and accumulated a large amount of money. My wife and I went to the Lincroft branch to shift money into a business CD. We were told since our niece (Kristina Maimis) is the treasurer and a key executive that she would need to be present to open the business CD. Since she lives in NY, this is not possible in the short term. My wife and Kristina call the business unit on-line number and they told them to print out two forms and have Kristina sign. We did that and went to the Lincroft branch to open the CD account. We were then told that there were more forms to sign and this could not be done today. I have had enough. The money for the foundation is in your bank....why can't it simply be shifted to another account. This foundation is a charitable organization....doesn't Wells Fargo want to help these types of organizations? We will go to another bank and write a check and have no hassle. I am incredibly disappointed in this treatment. We have close to $***,*** in monies at Wells Fargo....will be moving it out as soon as possible! Frustrated, Paul M Parmentola**Also, trying to figure out how to send a letter to the CEO about this.
GetHuman-pparment did not yet indicate what Wells Fargo should do to make this right.
I have an issue with Wells Fargo too
How GetHuman-pparment fixed the problem
We are waiting for GetHuman-pparment to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.