I am a Wells Fargo customer....last Sunday a friend asked me to make a court payment fo...

GetHuman758898's customer service issue with Wells Fargo from June 2018

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The issue in GetHuman758898's own words
I am a Wells Fargo customer....last Sunday a friend asked me to make a court payment for her of $**.** to the City of Mesa courts...I agreed to help her out.....I got on city of Mesa courts and instead of taking just a ten dollar payment...they instead removed $***.** from my account. The next day was Monday and I went down to the courts with my friend and we asked them to please return that money back to my account because this was a mistake to do....the court agreed to do so and I have a release receipt of these funds minus ten dollars that they kept for what it should have been in the first place to be applied back to my account....and as of yet wells Fargo has not applied that money back to my account. Tomorrow is Thursday....the reason I am so mad about this...is due to the fact that these funds were part of my June rental payment...in which I have nother been able to make and am being charged $**.** per day that I am late on my rent. So I need someone to do something really soon here...besides give me a claim number....No one had *my authorization to remove those funds from my account....and no one has my authorization to hold those funds from me now...
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Wells Fargo

Customer service issue
Reported by GetHuman758898
Jun 7th, 2018 - a yr ago
I have an issue with Wells Fargo too
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Seen by 8 customers so far
Similar issue to 657 others
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Items needed
Name on the account
Billing address
Account holders birthday
Last 4 of SSN
Full card number
Timeline
GetHuman758898 started working on this issue
Jun 7th, 2018 6:24am
GetHuman758898 indicated the issue is not fixed yet.
Jun 7th, 2018 2:51pm