I need a statement to confirm my interest payment for ****. Richard Hommel *** Giant Oa...

GetHuman2637312's customer service issue with Wells Fargo Home Mortgages from March 2019

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The issue in GetHuman2637312's own words
I need a statement to confirm my interest payment for ****. Richard Hommel *** Giant Oaks Dr. Pittsburgh, PA *****. Loan number ***********..
GetHuman2637312 did not yet indicate what Wells Fargo Home Mortgages should do to make this right.
I have an issue with Wells Fargo Home Mortgages too
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Wells Fargo Home Mortgages

Customer service issue
Reported by GetHuman2637312
Mar 30th, 2019 - 4 mons ago
I have an issue with Wells Fargo Home Mortgages too
Fixed
Seen by 5 customers so far
Similar issue to 263 others
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Items needed
Name on mortgage/loan
Loan/mortgage number
Property address
Last 4 of social security number
Date of birth
Account phone number
Timeline
GetHuman2637312 started working on this issue
Mar 30th 3:35am
GetHuman2637312 indicated the issue is not fixed yet.
Apr 2nd 10:40pm