I placed * recent orders with Wayfair. * was a table, and one was a set of two chairs...
GetHuman-kovia's अक्टूबर २०१८ से Wayfair ग्राहक सेवा जारी
26 दृश्य | 1109 समान | 1 अनुसरण कर रहा है
मेरी Wayfair समस्या के साथ मदद करें
First: share to improve GetHuman-kovia's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-kovia got the right customer help using our suggestion.
Before contacting them, items GetHuman-kovia may need:
ऑर्डर पुष्टिकरण संख्या, ट्रैकिंग नंबर, ऑर्डर पर ईमेल, ऑर्डर पर फोन नंबर, खाता धारक का नाम और खाते पर बिलिंग पता
The issue in GetHuman-kovia's own words
I placed * recent orders with Wayfair. * was a table, and one was a set of two chairs. The table is beautiful, and I am very happy with it. However, the * chairs arrived on Oct. *th and lasted less then a week when each chair had a front leg break! We put them together, (simple basic chairs) and a few days later the first chair leg splintered and broke upon my husband sitting on it. Then * days later the same front leg on the other chair splintered upon me sitting on it, around the bolt area and broke. The chairs were put together correctly, and not roughly treated. I believe since it was only a few days, that they were defective in some way in the legs. **I have contacted wayfair via the customer service chat option on the website and waited ** min. for a response when the quoted wait time was * min. ( I have used this feature before and was quickly assisted) So I tried again thinking it was just a technical glitch, and I waited another ** minutes before I finally gave up and just ended the chat. ( I'm sure there is a way for you to verify that. ) **If you would like pictures to verify the damage, I would be happy to send them to you, just tell me where to email them and*or I would be happy to return the chairs to you, and feel that a store credit for the items would be a satisfactory resolution.**Thank you.**Annmarie Hoffman
GetHuman-kovia did not yet indicate what Wayfair should do to make this right.
I have an issue with Wayfair too
How GetHuman-kovia fixed the problem
We are waiting for GetHuman-kovia to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Wayfair customer problems.