I purchased an "unlocked" phone "brand new" from the Walmart store and the provider I'm...

GetHuman-madejan's customer service issue with WalMart from October 2018

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The issue in GetHuman-madejan's own words
I purchased an "unlocked" phone "brand new" from the Walmart store and the provider I'm bringing the phone to says the device is locked to the original provider, but no one can tell me who the original provider is. I've checked with all major companies (Sprint, at&t, T-Mobile, Verizon) and the phone is not associated with any of those companies (verified by phones IMEI) I need to get this figured out and taking care of. Can you please help me?
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Customer service issue
Reported by GetHuman-madejan
Oct 25th, 2018 - 9 mons ago
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Oct 25th, 2018 4:55pm