I returned some items this evening at Walmart, with a receipt, and was treated as if I...

GetHuman-coleswor's customer service issue with WalMart from August 2018

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The issue in GetHuman-coleswor's own words
I returned some items this evening at Walmart, with a receipt, and was treated as if I was returning stolen merchandise. *The lady had told me that the system was asking for my id and she thought that was weird. It’s never happened. Well I gave her the id and then wondered myself why she asked for my Id. I frequent Walmart daily because I am a personal shopper and I do return items frequently. But it’s all unused and returned with in a day of purchase. The reasons behind wrong size, wrong brand, or my client changed their mind. *I really didn’t like the way I was treated once she was asked to get my id. She made it seem like it was a bad thing. So I’m asking you why would my Id be needed if returning with a receipt? *If it helps, my purchase was used with cash and a remaining balance of a gift card. I got the refund back that way as well
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WalMart

Customer service issue
Reported by GetHuman-coleswor
Aug 15th, 2018 - a yr ago
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Timeline
GetHuman-coleswor started working on this issue
Aug 15th, 2018 2:45am
GetHuman-coleswor indicated the issue is not fixed yet.
Aug 15th, 2018 8:18am
GetHuman-coleswor indicated the issue is not fixed yet.
Aug 15th, 2018 8:43am