I bought a Family Mobile phone and a Family Mobile card in ***** Walmart. Family Mobil...

GetHuman636180's customer service issue with WalMart from April 2018

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The issue in GetHuman636180's own words
I bought a Family Mobile phone and a Family Mobile card in ***** Walmart. Family Mobile will not activate the phone in ***** or surrounding areas because it pops up as "invalid zip" even though the coverage map clearly shows coverage. Family Mobile support claims T Mobile is not supported in ***** nor *****. This is incorrect.
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WalMart

Customer service issue
Reported by GetHuman636180
Apr 27th, 2018 - a yr ago
I have an issue with WalMart too
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Seen by 8 customers so far
Similar issue to 6626 others
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Timeline
GetHuman636180 started working on this issue
Apr 27th, 2018 11:39pm