received notice that I have a past due bill. My bank records show all monthly payments...

GetHuman-jknrk's customer service issue with WOW! from April 2019

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The issue in GetHuman-jknrk's own words
received notice that I have a past due bill. My bank records show all monthly payments have been processed. Please advise as to when payment was not processed at your end. PS: trying to get someone on the phone number listed is impossible.
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WOW!

Customer service issue
Reported by GetHuman-jknrk
Apr 11th, 2019 - 2 mons ago
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GetHuman-jknrk started working on this issue
Apr 11th 4:48pm