W-2 eXpress Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about W-2 eXpress customer service, archive #1. It includes a selection of 1 issue(s) reported February 3, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I'm having trouble accessing my Walmart W-2 form online. An error message keeps popping up stating, "An unexpected error has occurred with your online session. Please close this light box and click ‘Try Again’ to log in." I urgently need this document for my FASFA verification. Customer support has disconnected my calls four times. When I finally spoke to an operator, they insisted I had the wrong number, even though the automated message clearly indicated otherwise by mentioning the company's name. It's frustrating not being able to obtain the assistance I need.
Reported by GetHuman-jaygutr on Monday, February 3, 2020 8:09 PM

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