Dear Sirs*Madam, **I’m writing you to make a complaint regarding the cancellation of th...
GetHuman6220044's जून २०२१ से Vodafone (UK) ग्राहक सेवा जारी
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खाता धारक का नाम, खाता संख्या, बिलिंग पता, खाता फ़ोन नंबर और 4 अंकों का पिन
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Dear Sirs*Madam, **I’m writing you to make a complaint regarding the cancellation of the contract. **My name is Elena Fedorenko, date of birth **.**.****, telephone number that I don’t have an access and don’t use from the end of April is *************. *Previous post code TW** *UH. ** last digits of the sort-code : ****On the **th of April I made a request to cancel the contract and I was assured by the agent of Vodafone that it would be cancelled without cancellation fee due to the certain circumstances which I had explained to the agent. Unfortunately to me, the payment still comes through my account. Today I had a phone call to Vodafone again and was told that my contract is still available. For me now it’s very critical: I can’t afford myself to pay it due to the financial situation and it is extremely serious now, as these are my last money that I have. I ask to look through my situation again please. I kindly ask to rely on the exception of rules and women’s rights: I am out of UK, I don’t use the number, it was initially belonged to my husband, with whom I don’t have a contact now. In April he transferred the ownership to me. **Could you please provide me the information what can be done in this situation. I very much hope on your understanding, as we are all human beings and we all may have different situations in our life. **Thank you so much in advance for your help.***Kind Regards, *Elena
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