I attempted to get cash with my Capital One QuickSilver at an ATM here in England. The...

GetHuman2977083's customer service issue with Visa from May 2019

Help with my Visa issue
The issue in GetHuman2977083's own words
I attempted to get cash with my Capital One QuickSilver at an ATM here in England. The machine rejected my password, saying it was not correct. I tried again using what I thought my be the correct password. Again, the machine rejected my transaction. Shortly afterward I tried to use the card at a restaurante. It would not work for me. The card is my only source to pay for anything while I am here in England. Without it, I'm stranded here in the United Kingdom without any way to pay for anything for six days until I fly back to the U.S.
GetHuman2977083 did not yet indicate what Visa should do to make this right.
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How GetHuman2977083 fixed the problem
We finally were able to contact Capital One directly.
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Visa

Customer service issue
Reported by GetHuman2977083
May 24th, 2019 - 5 mons ago
I have an issue with Visa too
Fixed
GetHuman2977083 shared how to fix
Seen by 7 customers so far
Similar issue to 265 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman2977083 started working on this issue
May 24th 7:12pm
GetHuman2977083 confirmed the issue is fixed. Hooray!
May 25th 4:02am