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Before contacting them, items GetHuman2780756 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman2780756's own words
I just got a VISA card from CITI but I didn't know about my first payment which is now late. If I make my total payment of $**.** today will you forgive any late fees and not penalize me for being confused about my first VISA payment?
GetHuman2780756 did not yet indicate what Visa should do to make this right.
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