I bought plane tickets on my Visa. We missed our flight (airport * hours away). Rebooke...

GetHuman2569834's customer service issue with Visa from March 2019

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Help with my Visa issue
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The issue in GetHuman2569834's own words
I bought plane tickets on my Visa. We missed our flight (airport * hours away). Rebooked with airline right away, which did not offer rebooking at little to no cost, but I had bought travel insurance and thought that would be enough. My claim with travel insurance was denied. Other efforts failed. Seems to me that under Visa buyer protection I could, at least, recoup the cost of the original flights. I have a letter drafted and copies of documents* I want to put it all in snail mail. My e-mail is below. Can you please send me the Visa customer care mailing address? Many thanks.
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Visa

Customer service issue
Reported by GetHuman2569834
Mar 22nd, 2019 - 7 mons ago
I have an issue with Visa too
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Seen by 16 customers so far
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Timeline
GetHuman2569834 started working on this issue
Mar 22nd 2:14pm