I flew a round trip LAX-LHR departing LA Sept. **, **** (Flt.**), returning on Nov...
GetHuman-agczech's दिसंबर २०१९ से Virgin Atlantic ग्राहक सेवा जारी
मेरी Virgin Atlantic समस्या के साथ मदद करें
First: share to improve GetHuman-agczech's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-agczech may need:
टिकट पर नाम, बुकिंग का संदर्भ, बिलिंग पता, खाते पर ईमेल पता और फ़्रीक्वेंट फ़्लायर नंबर (यदि लागू हो)
The issue in GetHuman-agczech's own words
I flew a round trip LAX-LHR departing LA Sept. **, **** (Flt.**), returning on Nov.**, '** (Flt. **). My ticket was a Premium Economy, and I had understood that I had the right to have one suitcase checked in within **kg, and a carry on. I complied with this, and at both the departure and return flights I was told my Premium Economy ticket did not give me the right to have a checked suitcase, and I was charged $**.** each time. Please will you clarify. I am about to book another flight for March-returning April, and I need more clarity on this baggage issue. What is the baggage allowance, and why was I charged extra?*The in flight attendance was gracious, and the only complaint therein is that the passenger * seats from me coughed horribly the entire flight, and I got ill for * weeks upon my return. Should the airline offer a mask to a passenger inflicting her nearby passengers with her germs?*Thank you for your assistance in the baggage question. I am not fully clear about what the difference is in Economy and Premium Economy.*Adolf Czech
GetHuman-agczech did not yet indicate what Virgin Atlantic should do to make this right.
I have an issue with Virgin Atlantic too
How GetHuman-agczech fixed the problem
We are waiting for GetHuman-agczech to fix the problem and share the solution with the rest of us customers.
Please help with my Virgin Atlantic issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.