My phone is shut off for non payment. the * is ***-***-****. my home landlin is...

GetHuman-bettyheg's customer service issue with Verizon Wireless from May 2019

Help with my Verizon Wireless issue
First: share to improve GetHuman-bettyheg's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bettyheg may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address on Account, and Last 4 of Social Security
The issue in GetHuman-bettyheg's own words
My phone is shut off for non payment. the * is ***-***-****. my home landlin is ***-***-****. I need to get * months of past statements. I need to know exactly what I am being charged for because I think that I have been over charged for a long time. I may be wrong about that, but I cannot access you online or by phone. My email changed last December to *****@***.com because my *computer was compromised. I wanted to change it online, but have not been able to access at all. Ccan you please help me? I need to know how mucch longer is my contract with you and all I am being charged for. I do not need the Jetpack anymore. But since I cannot even view what I owe you and why and what I am being for, I need your help with this. I know I owe Money and I will pay what I need to do, as long as all I have been charged for is correct. Please, please help. You can reach me by home phone ***-***-**** or by email.
GetHuman-bettyheg did not yet indicate what Verizon Wireless should do to make this right.
I have an issue with Verizon Wireless too
How GetHuman-bettyheg fixed the problem
We are waiting for GetHuman-bettyheg to fix the problem and share the solution with the rest of us customers.
Please help with my Verizon Wireless issue
Do you have a customer issue as well?
We can help you get Verizon Wireless's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Verizon Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
यह ईमेल पता मान्य नहीं है

Verizon Wireless

Customer service issue
Reported by GetHuman-bettyheg
May 25th, 2019 - 5 mons ago
I have an issue with Verizon Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 15598 others
0 customers following this
GetHuman-bettyheg started working on this issue
May 25th 11:19pm
GetHuman-bettyheg indicated the issue is not fixed yet.
May 26th 3:54pm