Erica in the Dallas office of Verizon Wireless Financial services told me if I sent in...
GetHuman-bettyslu's customer service issue with Verizon Wireless Financial from September 2018
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The issue in GetHuman-bettyslu's own words
Erica in the Dallas office of Verizon Wireless Financial services told me if I sent in **.**$ satisfactorily, she would be able to make easy payment arrangements for me. The check cleared my debit bank account, We had set a plan and I am hoping for **.***month. drafted on the first of the month from my account starting on October first. My balance is ***.**. ***.***.****. Account number **********. Betty Stapleton *** County Road ****, Clifton, Texas *****-****. Please advise.
GetHuman-bettyslu did not yet indicate what Verizon Wireless Financial should do to make this right.
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How GetHuman-bettyslu fixed the problem
If you are somewhat low income, like retired or new to the state, or on Medicaid, SafeLink Wireless will let yo u keep your cellphone and pay for it. It takes ** days.*.***.SafeLink. The problem was I recall was different department of Verizon Wireless calling to pre-empt what Financial Services said. I had written it down, and the person. So I sent in aletter just in case. They want a copy of a utility bill, a copy of your Social Security card with the first five digits covered up, a copy of your drivers license or photo ID. I think it is through TracFone Wireless, Inc. You fill out an application and get an enrollment number. You either file based on income or the fact you have Medicare or Medicaid. It appeared in my emails. https**www.safelinkwireless.com Good luck to everybody, I have to wait ten days to hear.
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