Erica in the Dallas office of Verizon Wireless Financial services told me if I sent in...

GetHuman-bettyslu's customer service issue with Verizon Wireless Financial from September 2018

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The issue in GetHuman-bettyslu's own words
Erica in the Dallas office of Verizon Wireless Financial services told me if I sent in **.**$ satisfactorily, she would be able to make easy payment arrangements for me. The check cleared my debit bank account, We had set a plan and I am hoping for **.***month. drafted on the first of the month from my account starting on October first. My balance is ***.**. ***.***.****. Account number **********. Betty Stapleton *** County Road ****, Clifton, Texas *****-****. Please advise.
GetHuman-bettyslu did not yet indicate what Verizon Wireless Financial should do to make this right.
I have an issue with Verizon Wireless Financial too
How GetHuman-bettyslu fixed the problem
If you are somewhat low income, like retired or new to the state, or on Medicaid, SafeLink Wireless will let yo u keep your cellphone and pay for it. It takes ** days.*.***.SafeLink. The problem was I recall was different department of Verizon Wireless calling to pre-empt what Financial Services said. I had written it down, and the person. So I sent in aletter just in case. They want a copy of a utility bill, a copy of your Social Security card with the first five digits covered up, a copy of your drivers license or photo ID. I think it is through TracFone Wireless, Inc. You fill out an application and get an enrollment number. You either file based on income or the fact you have Medicare or Medicaid. It appeared in my emails. https** Good luck to everybody, I have to wait ten days to hear.
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Verizon Wireless Financial

Customer service issue
Reported by GetHuman-bettyslu
Sep 6th, 2018 - a yr ago
I have an issue with Verizon Wireless Financial too
GetHuman-bettyslu shared how to fix
Seen by 63 customers so far
Similar issue to 577 others
0 customers following this
Items needed
PIN on Account
Account Number
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address
Last 4 of Social Security
GetHuman-bettyslu started working on this issue
Sep 6th, 2018 10:18pm
GetHuman-bettyslu indicated the issue is not fixed yet.
Sep 7th, 2018 12:17am
GetHuman-bettyslu confirmed the issue is fixed. Hooray!
Sep 7th, 2018 1:20am