I was provided a bill that I was literally unable to pay through automated services and...
GetHuman2926573's customer service issue with Verizon FiOS from May 2019
Help with my Verizon FiOS issue
First: share to improve GetHuman2926573's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2926573 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman2926573's own words
I was provided a bill that I was literally unable to pay through automated services and as a result I was placed into collections, this morning I called and was forced to pay via phone with a surcharge and then I was transferred to recovery to have them contact credit burrows but was disconnected, Help please!
GetHuman2926573 did not yet indicate what Verizon FiOS should do to make this right.
I have an issue with Verizon FiOS too
How GetHuman2926573 fixed the problem
We are waiting for GetHuman2926573 to fix the problem and share the solution with the rest of us customers.
Please help with my Verizon FiOS issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.