Yesterday, I was approaching the end of a ramp leading onto ***N when an Uber driver-al...
GetHuman739614's customer service issue with Uber from March 2019
Help with my Uber issue
First: share to improve GetHuman739614's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman739614's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman739614 will want to follow the link below to head to their help center. We will check on GetHuman739614 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman739614 may need:
Email address, Phone number, and Full name
The issue in GetHuman739614's own words
I’m not an Uber driver. I was driving my own car & I was just trying to get where I was going-safely! ... Yesterday, I was approaching the end of a ramp leading onto ***N when an Uber driver-already driving on ***N in the far right lane, sped up to get ahead of us and almost side-swiped us because he hadn’t sped up fast enough to get ahead of us. Also, there were other cars behind me on the ramp trying to get onto the highway and I was almost hit from the rear because we weren’t allowed to get onto the road by your driver. *I hit the horn in an effort to get him to move over as I tried to get onto the highway and he flipped me off! Then he moved into the lane to the left. *(By the way there was no traffic in the lane to the left of him when I was getting off the ramp.) I know because once I got onto *** He immediately moved over one lane to the left. As if what he had already done, wasn’t frightening enough he then moved into the right lane-directly in front of us & slammed on his brakes, started speeding up & slammed on the brakes again! It was completely intentional because there were no cars within at least ***-*** feet ahead of him. To make matters worse, it was raining and in order to stop without hitting him I had to skid over to my right almost off the road. I don’t believe that anyone who has that level of ROAD RAGE should be paid to drive passengers!!! I have a picture of the car & license plate. **Here’s his information. *Toyota-*KR *** **I sincerely hope you take this incident very seriously because he put a lot of drivers at risk, not just me but the people that were behind me on the ramp & also the people behind me when he kept hitting his brakes while we were driving @ ** miles p*hr. We parted ways when I got onto Mass. Turnpike going West & he got onto the Mass. Turnpike going East. *I would greatly appreciate a response to this message.
The Uber driver had NO CONSIDERATION FOR SAFETY!!!!
I don’t believe that anyone who has that level of ROAD RAGE should be paid to drive passengers!!!
Not yet, but I expect a response from Uber, otherwise I will post this on Social Media
I have an issue with Uber too
How GetHuman739614 fixed the problem
We are waiting for GetHuman739614 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.