Uber quoted my son a fare as a “scheduled” ride from New Jersey to West Point. We took...

GetHuman-tntmaz's customer service issue with Uber from February 2019

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The issue in GetHuman-tntmaz's own words
Uber quoted my son a fare as a “scheduled” ride from New Jersey to West Point. We took a screenshot, as they’ve done this before to me so I had him screenshot it just in case. After the ride they charged him an added $** on a trip that was supposed to be $**... I want a phone call to discuss as this is bait and switch in its highest form. I know it’s incorrect as we had Lyft bring him from West Point to New York * days prior at same time and the quoted price was the final price. I am so angry they do this kind of thing to anyone let alone students and military.
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Customer service issue
Reported by GetHuman-tntmaz
Feb 18th, 2019 - 7 mons ago
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Feb 18th 10:52pm
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Feb 18th 10:52pm