Uber quoted my son a fare as a “scheduled” ride from New Jersey to West Point. We took...

GetHuman-tntmaz's customer service issue with Uber from February 2019

2 views
 | 
32302 similar
 | 
0 following
Help with my Uber issue
GetHuman-tntmaz's next move: try the Uber help center again.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tntmaz will want to follow the link below to head to their help center. We will check on GetHuman-tntmaz later to make sure it's all set or try to help escalate.
The issue in GetHuman-tntmaz's own words
Uber quoted my son a fare as a “scheduled” ride from New Jersey to West Point. We took a screenshot, as they’ve done this before to me so I had him screenshot it just in case. After the ride they charged him an added $** on a trip that was supposed to be $**... I want a phone call to discuss as this is bait and switch in its highest form. I know it’s incorrect as we had Lyft bring him from West Point to New York * days prior at same time and the quoted price was the final price. I am so angry they do this kind of thing to anyone let alone students and military.
GetHuman-tntmaz did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-tntmaz fixed the problem
We are waiting for GetHuman-tntmaz to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
यह ईमेल पता मान्य नहीं है
Follow this issue
See how GetHuman-tntmaz fixes it.
यह ईमेल पता मान्य नहीं है

Uber

Customer service issue
Reported by GetHuman-tntmaz
Feb 18th, 2019 - 2 mons ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 32302 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
ईमेल पता
Phone number
Full name
Timeline
GetHuman-tntmaz started working on this issue
Feb 18th 10:52pm
GetHuman-tntmaz shared this issue with friends on Facebook
Feb 18th 10:52pm