I am trying to sign up for my first free ride with Uber. I have never used Uber before...

GetHuman1166664's customer service issue with Uber from September 2018

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GetHuman1166664's next move: try the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1166664 will want to follow the link below to head to their help center. We will check on GetHuman1166664 later to make sure it's all set or try to help escalate.
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Email address, Phone number, and Full name
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1166664's own words
I am trying to sign up for my first free ride with Uber. I have never used Uber before, however when I enter the phone number or code, it saying there is another account with this number. I have never used Uber, so not sure why it is not working. Can you help?
GetHuman1166664 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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Customer service issue
Reported by GetHuman1166664
Sep 19th, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 6 customers so far
Similar issue to 15327 others
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GetHuman1166664 started working on this issue
Sep 19th, 2018 5:30pm