On July **, **** we arrenged Uber ride from airport and Uber charged us $*.** fee which...

GetHuman-msoni's customer service issue with Uber from July 2018

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The issue in GetHuman-msoni's own words
On July **, **** we arrenged Uber ride from airport and Uber charged us $*.** fee which we never cancelled trip.*Driver didn't show up at our location while we were still waiting then message arrived in phone that trip was cancelled. *We didn"t cancel the trip Uber did. We will not pay any kind of fee since we didn't receive any service or canceled trip.*Then we had to arrenge another Uber driver which fee we will pay.
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Customer service issue
Reported by GetHuman-msoni
Jul 31st, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 6 customers so far
Similar issue to 9400 others
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GetHuman-msoni started working on this issue
Jul 31st, 2018 6:23pm