We left the Yankees Game on **** and a driver approached us with an Uber sign and told...
GetHuman-tamivese's customer service issue with Uber from June 2018
Help with my Uber issue
GetHuman-tamivese's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tamivese will want to follow the link below to head to their help center. We will check on GetHuman-tamivese later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-tamivese's own words
We left the Yankees Game on **** and a driver approached us with an Uber sign and told us that he was with Uber and would take us to our next location. We followed him to his car and once in the car I asked him his Uber ID and at that point he said he was a special Uber and operated like a Taxi. Our Fee going to the game in a real Uber was $**.**,the Fake Uber driver charged us $***.** to go back to the same location we came from. Can you prosecute this fake Uber driver?
GetHuman-tamivese did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-tamivese fixed the problem
We are waiting for GetHuman-tamivese to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.